Medical Records

Release of your medical records

A complete inpatient, outpatient surgery or emergency record of each patient's care, treatment and progress is kept in the Medical Records Department. You have the right to expect that medical information regarding your care will be treated as confidential, and McLaren has the obligation to safeguard your records against unauthorized disclosure. 

An electronic copy of your medical records can be available through the online patient portal according to your McLaren/Karmanos facility listed below.

Medical records may only be requested by the person they belong to or their legal representative according to HIPAA Federal laws. To obtain a physical copy of your medical records, you may mail, fax, or complete an in-person request with the following steps. Fees may apply depending on the request. Please call the appropriate Medical Records location for fee information.

By Mail or Fax

• Complete and sign Authorization for Release of Information form (See locations below for forms used at your location)
• The form must be filled out completely and signed by the patient or the patient’s legal representative. The signature of the patient’s representative must be witnessed by someone over the age of 18.
• Be sure to include the specific dates of service needed, specific type of information along with the reason for the request.
• Mail or fax form to the appropriate McLaren/Karmanos facility listed below.
• Please allow 5-7 business days to process your request.  

In-Person

• Complete and sign Authorization for Release of Information form (See locations below for forms used at your location)
• Bring a copy of driver's license or valid photo ID.
• Legal representative must bring legal documents attesting to their authority. If a patient is sending someone to pick up their records on their behalf, they must provide the person’s name on the Authorization of Release of Information form. The designated Individual will need to bring their photo ID with them.

Other Forms

• Request to Amend Health Information
• HIPAA Statement of Authority