Frequently Asked Questions

Who is the Senior Advisor, and what does she do?

Each participating SilverSneakers® location has a trained Senior Advisor to answer all of your questions, assist you when you join the program, and make sure you feel comfortable and welcome.  Our Senior Advisor at McLaren Fitness is available Monday through Friday 9am-5pm to answer your questions. 

What is the SilverSneakers® Fitness Program?

The SilverSneakers Fitness Program is offered in partnership with select health plans at no additional cost to Medicare-eligible members.  Each member is entitled to a basic membership at a SilverSneakers participating location.  The basic membership includes the SilverSneakers classes, other classes on our schedule, guidance from qualified instructors and Senior Advisors, social activities, and the use of amenities.
The SilverSneakers classes offer multi-level equipment based strength and conditioning exercises designed for Medicare-eligible individuals.  The classes are easy on your joints and appropriate for individuals who exercise regularly as well as those new to exercise or who may not have exercised in years.  The exercises are designed to improve your strength, flexibility, and the ability to perform functional activities such as getting out of your car or lifting your grandchildren!  Our classes are offered a few days a week by our caring, accredited instructors.  It is never too late to start exercising.  You can do this!


Is the membership in the program really available at no additional cost?

YES!  There is no enrollment or monthly fees for membership in this program.  Your health care provider offers this service to you at no additional cost.  However, if you request any services that are not included in a basic membership, there may be an additional charge.  For example, modified or personal training are available for an additional fee at McLaren Fitness.

What do I need to know about starting an exercise program?

  • Wear comfortable clothing and rubber-soled shoes (not black-soled).  We ask that exercise shoes be brought in separately during inclement weather.  We are a family facility, so appropriate attire is required (shirts, undergarments, and appropriate length shorts or pants).
  • Have a water bottle with you during exercise and drink often.  A water fountain is available.
  • Remember to listen to your body.  It is okay if you need to slow down and rest.
  • Communicate to your instructor any questions or concerns you have about the class.

What do I need to know before using the equipment?

  • Schedule an appointment with a staff member prior to operating or exercising on any equipment.
  • Review all directions and guidelines during the equipment orientation or exercise 1 and use caution at all times before, during, and following your workouts.
  • Treadmill safety example:
    • Review the control panel.  Locate the START button and the emergency STOP or OFF button.
    • Stay alert.  Keep your hands free for holding on and operating the controls.
    • Be sure you are wearing proper fitness shoes and the laces are tied.
    • Always exercise in the center of the belt within reach of the controls.
    • Walk at a comfortable pace.
    • Wait until the treadmill comes to a complete stop before you exit.

What insurance programs provide the free membership?

In Michigan three providers participate with the Healthways SilverSneakers program.

  • AARP® Medicare Supplement Insurance Plan
  • Humana
  • SecureHorizons® by UnitedHealthcare

As of January 1, 2011, some Blue Cross supplemental insurances are being accepted for Silver Sneakers.


May I visit more than one SilverSneakers participating location?

YES!  Once you join, you may attend classes or participate in any of the SilverSneakers Fitness Program contracted locations in the country.  Your primary membership will be at the location where you originally joined.  When you visit a different participating location you will need to present your health care provider member card and complete a SilverSneakers Guest Enrollment form.  When you travel, simply visit www.SilverSneakers.com to locate a participating SilverSneakers location so you may continue to enjoy the program.

What if I already have a membership to a participating location?

At McLaren Fitness, you will finish out your paid membership and then we will enroll you as a SilverSneakers member. 

Do you have additional questions?

Don't wait...Contact our Senior Advisor at McLaren Fitness by calling (989) 779-5602, visit www.SilverSneakers.com, or call your health care provider's Member Services number.