Case Management Department

Welcome to McLaren Flint. The Case Management Department can help you with your hospital discharge and help you navigate through the medical environment. We will work with you and your physician(s) to monitor and arrange your continued care needs. It is our goal to make your stay here as comfortable as possible.

STATEMENT OF PURPOSE:
To facilitate, advocate and coordinate quality customer service through the health care system.

Case Manager

Each unit has a specially trained Case Manager who is a Registered Nurse who is able to coordinate and monitor patient-centered care activities throughout your hospital stay. The Case Manager collaborates with multidisciplinary team members to evaluate, develop, and implement discharge plans according to your discharge needs. We will provide a bridge between the hospital and home.

Case Management Specialists

When you enter the Case Management Department, the administrative assistants greet you. Our goal is to be the last call you make to get to the right person who can assist you in your needs.

Team Functions

We are a team of professionals that begins looking at your discharge needs upon admission. We assist in all areas to help with your next level of care needs during your hospital stay.

Social Work

Assists with legal forms, the adoption process, and identification of concerns related to abuse or neglect. We will also assist with community placements and provide counseling and referrals for end of life matters, emotional and crisis support.


Leadership

Denyatta Henry, MBA, RN, CCS, CCDS
Director of Case Management and Utilization Management
 
Cherie Payne, BSN, RN
Manager of Case Management and Utilization Management
 
Michelle Johnson, BSN, RN
Coordinator of Case Management and Utilization Management