Quality Care

At McLaren Greater Lansing, we believe every single person deserves exceptional quality outcomes, a healing environment and an empathetic and caring staff every instance they entrust us with their care.

Our patient’s safety and quality of care is the most important function in our hospital. This is why we live and breathe our philosophy—“Every Patient, Every Time.” This philosophy guides our decision-making as we relentlessly pursue initiatives to continuously improve safety and quality, customer service, and delivering care beyond care to our community.

We understand the importance of having access and choices for the care you receive, and believe in being as informed as possible when making decisions for your health care providers. With that, nothing is more important than understanding your options, how safety, quality and customer service is measured, and having resources to make informed comparisons.

The following organizations recognize McLaren Greater Lansing for high levels of quality and safety:

  • The U.S. Department of Health & Human Services Hospital Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), in collaboration with organizations representing consumers, hospitals, doctors, employers, accrediting organizations, and other federal agencies. Hospital Compare has information about the quality of care at over 4,000 Medicare-certified hospitals across the country. You can use Hospital Compare to find hospitals and compare the quality of their care.
  • Michigan Health & Hospital Association (MHA) The Michigan Health & Hospital Association is a statewide organization representing every community hospital in Michigan. The MHA is a nationally recognized leader on efforts that protect and promote quality, cost-effective and accessible healthcare and provides to assist consumers in making more informed healthcare decisions.
  • U.S. News & World Report:The U.S. News Best Hospitals analysis includes multiple clinical specialties, procedures and conditions. Scores are based on a variety of patient outcome and care-related factors, such as patient safety and nurse staffing. Hospitals are ranked nationally in specialties like cancer and urology and regionally in states and major metro areas. U.S. News also assigns a rating to hospitals in a handful of common procedures and conditions, including knee replacement and congestive heart failure.

Awards & Recognition
At McLaren Greater Lansing, our health care providers strive to exceed medicine's highest standards of care. We are constantly recognized for achieving exceptional patient outcomes. We hold numerous accreditations for following evidence-based standards of care. We've been acknowledged by local and national organizations for innovative and consistent care, including:

Quality Initiatives 

Quality at McLaren Greater Lansing is not just a measurement, but a goal of continuous improvement. In addition to countless internal programs, McLaren Greater Lansing is also proud to participate in a number of statewide collaborative quality initiatives dedicated to providing no less than exceptional safety, quality and service for every patient, every time.

National Accreditation Program for Breast Centers (NAPBC)

McLaren Greater Lansing's Breast Care Center is the first and longest running mid-Michigan hospital to receive national accreditation for its breast care program by the National Accreditation Program for Breast Centers (NAPBC) from the American College of Surgeons.

National Accreditation Program for Breast Centers (NAPBC)
September, 2017

McLaren Orthopedic Hospital Named To List of “100 Hospitals with Great Orthopedics Programs”

McLaren Orthopedic Hospital has once again earned distinction for its nationally recognized orthopedic program by being named to the Becker's Hospital Review 2015 edition of "100 Hospitals With Great Orthopedic Programs." The list includes orthopedic programs that have earned considerable national recognition and McLaren Orthopedic Hospital, one of three elite hospitals in Michigan and the region's only hospital on the list, has earned the designation for the third consecutive year. “We’re incredibly pr...

December, 2015

McLaren Orthopedic Hospital Ranked Among Nation’s Best by U.S. News & World Report

Lansing, Mich. — McLaren Orthopedic Hospital, the state’s largest orthopedic hospital, has been recognized by U.S. News & World Report for being among the nation’s best hospitals for hip and knee replacement. The annual U.S. News Best Hospitals rankings, now in their 26th year, recognize hospitals that excel in the treatment of patients afflicted with the most challenging conditions. “At McLaren, the expectation is to provide exceptional care to every patient, every time,” said Tom Mee, president an...

August, 2015

McLaren Home Infusion Pharmacy receives prestigious CHAP accreditation

McLaren Home Infusion Pharmacy has been awarded accreditation under the Community Health Accreditation Program, Inc. (CHAP) for maintaining the highest Standards of Excellence. CHAP accreditation demonstrates that McLaren Home Infusion Pharmacy meets the industry’s highest nationally recognized standards. Rigorous evaluation by CHAPS focuses on structure and function, quality of services and products, human and financial resources, and long term viability. Through CHAP accreditation, McLaren Home Infusi...

February, 2015

McLaren Greater Lansing Received Reaccreditation of Breast Care Center

McLaren Greater Lansing's Breast Care Center has been re-accredited by the National Accreditation Program for Breast Centers (NAPBC). McLaren Greater Lansing, the only mid-Michigan hospital to receive national accreditation for its breast care program from the American College of Surgeons, once again met or exceeded all standards to receive full accreditation for another three years. Accreditation by the NAPBC is granted only to those centers that are voluntarily committed to providing the best possible ...

August, 2014

McLaren Orthopedic Hospital was named to Becker's Hospital Review's list of 100 Hospitals with Great Orthopedic Programs.

McLaren Orthopedic Hospital was named to Becker's Hospital Review's list of 100 Hospitals with Great Orthopedic Programs.

March, 2014

McLaren Greater Lansing receives Blue Distinction Center+ designation for quality and efficiency Designation aids consumers and employers in choosing high-performing hospitals

McLaren Greater Lansing has been named a Blue Distinction Center+ in the areas of knee and hip replacement and spine surgery by Blue Cross Blue Shield of Michigan. The Blue Distinction Centers for Specialty Care® program is a national designation awarded by Blue Cross and Blue Shield companies to medical facilities that have demonstrated expertise in delivering quality specialty care—and has recently been expanded to include more robust quality measures focused on improved patient health and safety, as w...

March, 2013