Patient Information

McLaren Homecare Group, a subsidiary of McLaren Health Care, provides community-based home health care, palliative care, hospice care, home infusion services, and pharmacy services throughout Michigan. The McLaren system includes 12 hospitals, ambulatory surgery centers, imaging centers, an employed primary care physician network, commercial and Medicaid HMOs covering over 250,000 lives, home health care and hospice, durable medical equipment, retail pharmacy services, and a wholly-owned medical malpractice insurance company.

As our patient, your care and satisfaction are our main concerns. Working together with you, your family, your physician and other health care professionals on your care team, our goal is to make your care at home as comfortable as possible. We are committed to ensuring your rights and privileges as a home health care patient are protected and that you understand the home health care process and your rights as a patient. Our team of health care professionals strives to deliver quality and personalized care. If there is anything you need while under our care, please speak with a member of your health care team.

For concerns regarding patient safety or quality of service provided by McLaren Home Infusion or McLaren Long-Term Care Pharmacy, please contact McLaren Pharmacy at either (810) 496-8850 (Home Infusion) or (989) 316-4285 (Long-Term Care).

You may also submit to one of our accrediting agencies online:
The Joint Commission or fax a report to (630) 792-5636.
CHAP (Community Health Accreditation Partner) or call the complaint hotline at (800) 656-9656.