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McLaren Greater Lansing-Eaton Rapids Health Center

Location Information

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McLaren Greater Lansing-Eaton Rapids Health Center 101 E. Spicerville Hwy.
Eaton Rapids, MI 48827

Hours of Operation

Mon-Thur: 8AM-5:00PM
Fri-Sun: Closed

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Our Providers
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About Us

Primary Care

McLaren Greater Lansing - Eaton Rapids Health Center offers a broad spectrum of care for the entire family. Our providers and dedicated medical staff are pleased to provide a continuum of care and offer a variety of services including health maintenance,management of acute and chronic illnesses, children's health care and women's heath. 


Women's Services

Personalized Care for Every Season of Life 
Women of all ages need a compassionate healthcare practitioner who understands their concerns and needs. At Eaton Rapids Women's Health, an obstetric and gynecologic practice of McLaren Greater Lansing, we understand these needs and how they change over time. We provide services for all aspects of a woman's health care and offer a full range of obstetric and gynecologic services, including pregnancy care, health maintenance, and surgical procedures.

Qualified Staff 
In addition to our board certified physicians, our staff includes a highly qualified support team of nurses, sonographers, medical assistants and medical receptionists.

Supported By Major Hospital Systems 
Our physicians practice in Eaton Rapids and deliver at McLaren Greater Lansing, in a joint venture practice. This partnership brings our patients optimal care, advanced technology, and access to the region's newest birthing facility.

Birthing Center 
Designed to meet the needs and desires of mothers-to-be, McLaren Greater Lansing's Birthing Center combines the feel of a birthing center with the advanced technology of the region's largest hospital system.

A Physician Is Always Available 
Even when our offices are closed, our patients can call to speak with a physician. During office hours, we quickly schedule urgent appointments.

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Patient Information

Welcome New Patients click to expand 

When you arrive for your first appointment please bring the following information with you:

  • Your insurance card
  • Driver’s license
  • List of your medications 

After-hours care

Any care provided during the following time periods is considered “after-hours” care:

  • Evenings and nights (from when the office closes until it opens the following morning)
  • Weekends (from when the office closes Friday until it opens Monday morning)
  • Holidays (any nationally recognized holiday: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day).

A designated caregiver from the practice will be on call and should be available by telephone. Calls will be answered by a call center, which then contacts the physician on call. The physician is expected to return calls within 15 minutes of notification from the call center.

Appointment reminders

Patients will receive a call 48 hours before the appointment to remind the patient about the appointment and to inform the patient about the no show fee.

Missed appointments

A patient who misses an appointment without notification is considered a “No Show”. Patients are expected to call the office to cancel within 24 hours of the scheduled appointment time.

  • The first No Show: If a patient misses an appointment without notification for the first time, the “No Show” status is entered into the patient’s record, but the patient will not be charged the extra fee. However, a letter will be mailed, notifying the patient of the office’s No Show Fee policy.
  • The second No Show: If a patient misses a second appointment without notification, the “No Show” status is again entered into the patient’s record and a No-Show Fee is charged. The patient will receive a letter of notification about the extra fee.
  • Fees: A fee of $35 is charged for a regular missed visit. A fee of $75 is charged for a missed extended visit (where more than 20 minutes was reserved for a procedure).
  • Pattern of missed appointments: A patient who has missed a number of appointments without notification in a 12-month time period has established a pattern of “No Shows.” This pattern could also include three missed appointments in a 12-month period of time or an established pattern of missed appointments in a short period of time. A patient with excessive missed appointments may be asked to leave the practice.
  • Exceptions: The No Show policy and fees will be waived for situations of inclement weather. The patient may contact the office the same day as the appointment to reschedule. Other exceptions include certain catastrophic circumstances (subject to the office manager’s approval).

Rescheduled appointments

Rescheduled appointments will require that the No Show fee is paid in full before the rescheduled appointment is booked.


Insurance Information click to expand

If you are a new patient looking for care, please contact our office to discuss your insurance and provider options as each provider is contracted separately.

We accept a variety of insurance plans, including those listed below. Please be sure to verify your insurance by calling our office.


  • BCN Advantage HMO-POS
  • Blue Cross blue shield of Michigan
  • Blue Cross Blue Shield of Michigan BLUE Preferred Plus
  • Blue Cross Blue Shield of Michigan community blue/blue preferred plus PPO
  • Commercial
  • Confinity PPO
  • FamilyCare
  • First Health Network PPO
  • HealthNet – Tricare North Region
  • McLaren Advantage (HMO SNP)
  • McLaren HMO
  • Mclaren Medicaid
  • McLaren POS
  • Medicaid
  • Medicare
  • Medicare Blue PPO
  • MI: Molina Marketplace: Bronze, Silver (100 to 250+), Gold
  • MI: UnitedHealthcare Community plan
  • UnitedHealthcare Choice HMO/Choice Plus HMO
  • UnitedHealthcare Choice Plus
  • UnitedHealthcare Community Plan for Kids
  • UnitedHealthcare Select EPO
  • UnitedHealthcare Select Plus POS

Meet Our Providers

 

Elizabeth
Root, CNP

Specialty: Nurse Practitioner, Obstetrics/Gynecology

 

Sandra
Russell, D.O., F.A.C.O.O.G.

Specialty: Obstetrics/Gynecology

 

Joseph
Van Ark, MD

Specialty: Family Medicine

At McLaren Greater Lansing-Eaton Rapids Health Center, our goal is to provide you with the best care.

Your feedback is highly appreciated and helps us to improve our ability to serve you and others. If you have a moment, please let us know how we are doing.

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