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VitalCare Receives Top Honors in Patient Satisfaction

Published on Friday, December 04, 2015

2014 HHCAHPS Top 25Northern Michigan based company, VitalCare, was named as a top home health organization through the 2014 Home Health Care Consumer Assessment of Health Plans Study (HHCAHPS) Fazzi Award.

VitalCare received the Patient Satisfaction Award of Distinction, which is presented annually to home health organizations using Fazzi's Patient Satisfaction Service. VitalCare demonstrated superior performance in overall patient satisfaction results which placed them in the top 25 percent.

“VitalCare is committed to serving northern Michigan with excellence in patient care and satisfaction,” stated Laura Daniel, MSN, RN, CHPCNA, Interim CEO of VitalCare. “We are proud to be recognized nationally and be a proven leader in Home Health.”

VitalCare, affiliated with McLaren Northern Michigan, is northern Michigan’s largest home health care provider. In addition to providing services to patients and their families in northern lower Michigan and the eastern part of the Upper Peninsula, VitalCare operates three home medical equipment stores, offers private duty nursing, home health services, adult day services, and hospice care, both in-home and at the VitalCare Hospice House in Cheboygan and at the VitalCare Hiland Cottage in Petoskey. VitalCare is Medicare certified, Blue Cross-approved, and CHAP-accredited.