Quality

2017 AWARDS
America's Best Hospitals Award
Beacon Award for Excellence – Cardiovascular

Association of Critical Care Nurses, recognizes medical units that demonstrate exemplary levels of patient care, patient outcomes, and overall satisfaction.

America's Best Hospitals Award
VitalCare Receives Patient Satisfaction Award of Distinction

VitalCare Home Health, an affiliate of McLaren Northern Michigan, received the 2017 Fazzi Associates’ Home Health Care Consumer Assessment of Health Plans Study (HHCAHPS) Patient Satisfaction Award of Distinction. VitalCare demonstrated superior performance in overall patient satisfaction and likelihood of recommending to others, which placed them in the top 25 percent of the Fazzi’s National Patient Satisfaction database in 2016.

America's Best Hospitals Award
America's Best Hospitals

McLaren Northern Michigan was listed among America’s Best Hospitals in US News & World Report for recognition by the American Heart Association and American Stroke Association for high commitment to following guidelines shown to improve patient outcomes.

 
Best in the Country Award
Mclaren Northern Michigan Ranked Among Best in the Country

McLaren Northern Michigan is only 1 of 13 hospitals in the entire country to receive all 3 of the following recognitions: 5-Star Rating from CMS, Magnet® designated hospital through (ANCC) for excellence in nursing, top 10 hospital in the state.

 
Top 10 award in Michigan
Top 10 Hospital in Michigan

Ranking for U.S. News & World Reports is based on careful analysis of patient outcomes and care-related factors, such as patient safety and nurse staffing, from nearly 5,000 hospitals nationwide. Each hospital was evaluated and rated in nine specific procedures and conditions. McLaren Northern Michigan was rated as High Performing in seven including Abdominal Aortic Aneurysm Repair, Chronic Obstructive Pulmonary Disease (COPD), Colon Cancer Surgery, Heart Bypass Surgery, Heart Failure, Hip Replacement, and Knee Replacement. 

 
Highest National Ratings by Centers for Medicare and Medicaid Services

McLaren Northern Michigan received a 5-Star Rating for quality and safety by the Centers for Medicare and Medicaid. A 5-Star rating puts McLaren Northern Michigan in the top 2.2% of hospitals in the country, and the only one in northern Michigan to receive the highest rating.

 
Best Home Health Care Award
Best Home Health Care Award

VitalCare Home Health of McLaren Northern Michigan earned a 4- out of 5-star rating from Medicare, ranking them as the best Home Health provider in northern Michigan.

 
Stryker Healthy Hospital Gold Award
McLaren Northern Michigan is proud to announce receiving the Stryker Healthy Hospital Gold Award. This award is reserved for hospitals with outstanding performance in environmental sustainability and improvement in overall hospital quality through medical device remanufacturing and reprocessing. McLaren Northern Michigan avoided 9,689 pounds of waste and saved over $250,000 in 2016.
 
Receives Get With the Guidelines - Stroke Gold Plus Quality Achievement Award With Target: Stroke Honor Roll
McLaren Northern Michigan received the American Heart Association and American Stroke Association Get With the Guidelines – Stroke Gold Plus Quality Achievement Award with Target Stroke Honor Roll recognition. The award demonstrates commitment to quality care and best treatment for stroke patients based on nationally recognized and research-based guidelines. 
 
VitalCare Receives Best Home Health Care Award
VitalCare of McLaren Northern Michigan was named “Best Home Health Care” in the 2016 Petoskey News Review’s Best of the Northwest.
 
Joint Commission's Gold Seal of Approval and American Heart Association/American Stroke Association's Heart-Check mark from Advanced Certification for Primary Stroke Centers.
McLaren Northern Michigan announced that it has earned The Joint Commission’s Gold Seal of Approval® and the American Heart Association/American Stroke Association’s Heart-Check mark for Advanced Certification for Primary Stroke Centers. The Gold Seal of Approval® and the Heart-Check mark represent symbols of quality from their respective organizations.
 
Boulder Park Terrace Receives 5-Star Rating
Boulder Park Terrace, an affiliate of McLaren Northern Michigan, has received an overall 5-Star Nursing Home Quality Rating from the Centers for Medicare and Medicaid Services (CMS). Nursing homes are rated in three different categories including health inspection, staffing, and quality measures, and then given an overall rating.
2016 AWARDS
Get With the Guidelines - Gold Plus and Stroke Honor Roll Elite Plus Award
McLaren Northern Michigan received the American Heart Association and American Stroke Association Get With the Guidelines – Stroke Gold Plus Quality Achievement Award with Target Stroke Honor Roll Elite Plus recognition, the highest rating a facility can receive. The award demonstrates commitment to quality care and best treatment for stroke patients based on nationally recognized and research-based guidelines.
Certificate of Recognition - Comprehensive Unit-based Safety Program for Mechanically Ventilated Patients
Johns Hopkins Armstrong Institute for Patient Safety and Quality presented a Certificate of Recognition for the Comprehensive Unit-based Safety Program (CUSP) for Mechanically Ventilated Patients to McLaren Northern Michigan ICU. In recognition for commitment to improving patient safety and quality while decreasing the incidence of ventilator-associated events
EEG Lab Re-certified
McLaren Northern Michigan Electroencephalogram (EEG) Laboratory in Petoskey was awarded a five-year re-accreditation by the Laboratory Accreditation Board of the American Board of Registration of Electroencephalographic and Evoked Potential Technologists (ABRET).
Highest National Rating by Centers for Medicare and Medicaid Services
McLaren Northern Michigan received a 5-Star Rating for quality and safety by the Centers for Medicare and Medicaid. A 5-Star rating puts McLaren Northern Michigan in the top 2.2% of hospitals in the country, and the only one in northern Michigan to receive the highest rating.
Nationally Recognized by the Quality Oncology Practice Initiative
Karmanos Cancer Institute of McLaren Northern Michigan received a 3-year reaccreditation by the Quality Oncology Practice Initiative (QOPI) Certification Program, reflecting a commitment to quality cancer care including treatment planning, staff training and education, chemotherapy orders and drug preparation, patient consent and education, safe chemotherapy administration, and monitoring and assessment of patient well-being.
National Association of Health Unit Coordinators Institutional Provider of the Year
McLaren Northern Michigan received the Institutional Provider of the Year from the National Association of Health Unit Coordinators. This award is given to an organization that provides support to the Health Unit Coordinators through continuing education, attending conferences, and Magnet status. 
2nd in Nation for Lowest Readmission Rate After Heart Failure
Centers for Medicare and Medicaid ranked McLaren Northern Michigan as 2nd in the nation for lowest readmission rate after heart failure.
Air Quality Award
The National Air Filtration Association awarded McLaren Northern Michigan with the 2016 Clean Air Award. This award demonstrated outstanding efforts in maintaining a clean and healthy indoor work environment.
Boulder Park Terrace Received 5-Star Rating
Boulder Park Terrace, an affiliate of McLaren Northern Michigan, has received an overall 5-Star Nursing Home Quality Rating from the Centers for Medicare and Medicaid Services (CMS). Nursing homes are rated in three different categories including health inspection, staffing, and quality measures, and then given an overall rating.
Cardiovascular Rehabilitation Program Certified by Industry Leader
Three-year certification by the American Association of Cardiovascular and Pulmonology Rehabilitation, signifying our organization as a leader in the field of cardiovascular and pulmonary rehabilitation, offering the most advanced practices available.
Top Ten Hospital in Michigan

U.S. News & World Report has named McLaren Northern Michigan as one of the top ten hospitals in Michigan out of nearly 170! We rated as high performers in adult urology specialty services, as well as abdominal aortic aneurysm repair, chronic obstructive pulmonary disease, colon cancer surgery, heart failure, hip replacement, and knee replacement. 

7th in Country for Lowest Readmission After Heart Attack
The Centers for Medicare and Medicaid Services ranked McLaren Northern Michigan as the 7th best hospital in the country for lowest 30-day readmission rate following a heart attack. 
Karmanos Cancer Institute Earned ACR Accreditation
The Karmanos Cancer Institute at McLaren Northern Michigan recently earned a three-year accreditation in radiation oncology from the American College of Radiology (ACR). The ACR accreditation represents the highest level of quality and patient safety. Facility staff, equipment , treatment-planning, and treatment records are assessed through a third-party impartial peer review. An additional evaluation was performed on all patient-safety policies and quality control. 
2015 Awards
ANCC Magnet Recognition
McLaren Northern Michigan achieved Magnet (register mark) status in 2011, with Magnet Re-Designation in December of 2015, placing it among only 7 percent of hospitals throughout the country. The Magnet Program, developed by the American Nurses Credentialing Center, recognizes health care organizations that provide nursing excellence, quality patient care, and innovations in professional nursing practice.
U.S. News & World Report Best Nursing Home
An affiliate of McLaren Northern Michigan, Boulder Park Terrace in Charlevoix has received the highest possible overall rating of five stars in U.S. News & World Report's sixth annual Best Nursing Homes. The rating places Boulder Park Terrace among the nation's best nursing homes. Visit usnews.com/best-nursing-homes for more information.
Receives Perfect Insepection From NRC
Karmanos Cancer Institute at McLaren Northern Michigan was given a perfect inspection score from the U.S. Nuclear Regulatory Commission (NRC). The NRC audit ensures all equipment and tools are being maintained, that the organization is adhering to all rules and regulations required for certification, and that all team members are providing the safest environment possible for their patients.
Obtains Nuclear Cardiology Accreditation by the IAC
Michigan Heart and Vascular Specialists (MHVS) of McLaren Northern Michigan was granted a three-year term of accreditation in Nuclear Cardiology by the Intersocietal Accreditation Commission (IAC) for Petoskey, Gaylord, and Rogers City clinics. Accreditation includes a review of operational and technical components by an IAC panel of experts. MHVS has been accredited since 2003.
Receives Best  Hospital Award
McLaren Northern Michigan was named “Best Hospital” in the 2015 Petoskey News Review’s Best of the Northwest. 
Home Care Recognition
 VitalCare, a home health and hospice affiliate of McLaren Northern Michigan, is recognized as being in the top 25% for Patient Satisfaction by Fazzi Associates, which surveys patient experiences with home health care as part of the national Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS).
Get With the Guidelines - Gold Plus and Target Stroke Honor Roll Elite Plus
 McLaren Northern Michigan has received the American Heart Association and American Stroke Association Get With the Guidelines – Stroke Gold Plus Quality Achievement Award with Target of Stroke Honor Roll Elite Plus recognition.The award demonstrates McLaren Northern Michigan’s commitment to quality care and best treatment for stroke patients based on nationally recognized and research-based guidelines.
President & CEO Receives ACHE Service Award
David M. Zechman, President and CEO of McLaren Northern Michigan, has received the American College of Healthcare Executives (ACHE) Service Award. ACHE members are awarded based on the level of commitment to volunteer service to the healthcare management profession and ACHE association. 
Get With the Guidelines - Resuscitation Silver Award
McLaren Northern Michigan receives the Get With the Guidelines - Resuscitation Silver Award for implementing specific quality measures outlines by the American Heart Association for the treatment of patients who suffer cardiac arrests in the hospital. (Received April 2015)
Society of Thoracic Surgeons (STS) Two Years With Highest Rating for Heart Bypass Surgery
McLaren Northern Michigan earned to highest quality rating for heart bypass surgery for two years, as determined by STS. Of the more than 700 U.S. hospitals that were part of the study, McLaren Northern Michigan performed significantly higher than the mean score, placing it among the top 15% nationwide. Comparisons include quality, complications, pre- and post-operative medication administration, and outcomes.