Financial Assistance

Plain Language Summary of Financial Assistance Policy

McLaren Caro Region is committed to providing health care services to patients who are unable to pay for such care. You may be eligible for financial assistance if you are not insured, underinsured, or do not qualify for governmental assistance such as Medicare or Medicaid. This is a summary of our Financial Assistance Policy (FAP).

Financial Assistance

Eligibility for financial assistance is based on multiple factors, including insurance coverage, other sources of payment and income (Federal Poverty Level guidelines used to determine potential financial assistance offered).

Financial assistance is offered to patients who are uninsured, underinsured, as well as experiencing temporary financial hardship. Partial or full financial assistance may be granted based on a patient’s ability to pay the billed charges.

Patients must comply with the application process, as well as completing the application process for all available sources of assistance, including Medicare or Medicaid Assistance.

Eligibility Requirements Financial assistance is generally det

ermined by application for financial assistance under our Financial Assistance Policy. If you have sufficient insurance coverage or assets available to pay for your care, you may not be eligible for financial assistance. Please refer to the full policy for a complete explanation and details.

Where to Find Information

To apply for financial assistance you may:

  • Download and print the application below.
  • Request the information in writing by mail or by visiting our Financial Center located at 852 Hooper Street, Caro, Michigan 48723. Copies of the policy and application are also available at Admissions and the Emergency Department located at 401 N. Hooper Street, Caro, Michigan 48723.
  • Request the information by calling (989) 672-5121.

How to Apply

The process involves filling out the financial assistance application and submitting it along with the supporting documents to the Billing Department for processing. You may also apply in person by visiting the Billing Department at the address listed above.

No More Than Amount Generally Billed (AGB)

A patient determined to be eligible for financial assistance may not be charged more than amounts generally billed for emergency or other medically necessary care to patients who have insurance for such care.