Patient Guidelines

Knowing what to expect about an upcoming surgery can provide comfort to both you and your family. To help in your preparation, we have outlined information that allows you to take care of some important items before you come to the hospital.


Your surgeon's office will schedule your procedure with our scheduling staff. If necessary, they will contact you with any individualized information and instructions prior to your procedure. It is your responsibility to pre-authorize the procedure with the insurance company; check with your physician's office staff to see if they provide this service.


Step 1

  • Pre-register by calling (810) 989-3270 (Monday - Friday, 8 a.m. -- 5:30 p.m.)
  • Please have your insurance information available.

Step 2

  • You will receive a call from one of our Admission Access Center Nurses
  • Please have a list of all your medications available.
  • The nurse will review your health history, medication list, and give you instructions on your surgery/procedure.

Step 3

  • We will contact you the day before your scheduled procedure between 3:30 p.m. and 5:00 p.m. (Monday - Friday) to verify when you should arrive at the hospital for your procedure.
  • If your surgery is scheduled on a Monday we will call you the Friday before.
  • Note: Your arrival time will be earlier than your scheduled procedure time in order to complete the necessary preparations for the procedure.