McLaren St. Luke's
Patient and Visitor Information

McLaren St. Luke's

Patient and Visitor Information

Effective March 28, 2022

Due to a significant decline in COVID-19 cases throughout the community and within our hospital, the visitor policy has returned to pre-pandemic guidelines for McLaren St. Luke’s. This policy pertains to McLaren St. Luke’s main campus located at 5901 Monclova Rd., Maumee, as well as all McLaren St. Luke’s outpatient facilities and WellCare Physicians Group offices.

Visitation Guidelines at McLaren St. Luke’s

Free parking is available for visitors. Please enter the hospital using the Outpatient Center entrance (driveway 3). Please stop at the Information Desk before proceeding on to your destination.

  • All visitors must acknowledge the posted screening guidelines at entry points.
  • Visitors are requested to maintain the common courtesy of no more than two visitors per patient at one time. Special circumstances will be considered.
  • Children may visit patients when accompanied by an adult.
  • Patients who are in isolation for COVID-19 are unable to have visitors.
  • Cell phones and smart phones may be used in most areas in McLaren St. Luke's. Please watch for signs indicating restricted areas. When these appear, it is vital that you respect the area patients and staff by turning off your phone.
  • Smoking and/or the use of any tobacco product, including electronic cigarettes, is not permitted anywhere in the hospital or on hospital grounds.
  • Masks must be properly worn (covering the mouth and nose) throughout the hospital and in patient rooms.
  • Please regularly practice proper hand hygiene upon entering and exiting patient rooms.
  • Prior approval by the patient's nurse must be received before bringing in any type of food, beverage or medication.
  • When a physician or other member of the hospital staff arrives, visitors may be requested to leave the patient's room, which allows the patient to have privacy and efficiency of care. However, visitors may stay in the room if requested by patient and provider.

Receiving support from friends and family members is part of the healing process. While it’s natural to be concerned about your loved ones while they are hospitalized, it’s important to understand that limiting the number of visits can contribute to a speedier recovery.

Visitation guidelines are subject to change in order to meet health, safety, or other emergency needs. Any and all such changes will be clearly communicated to visitors at the Information Desk and via our website and on social media platforms.

After Hours

Visitors should enter through the Emergency Department (use driveway #1 and drive to the back of the hospital) after 8 p.m. Outpatient Center Lobby hours are:

  • Monday-Friday: 5:45 a.m. - 8 p.m.
  • Saturday-Sunday: 5:45 a.m. - 8 p.m.

Please, Be Our Guest. But Remember – We’re All Here for Our Patients.

While visiting McLaren St. Luke’s, we want you to be as comfortable as possible. We’ve developed a variety of amenities and services to help with that.

In addition, the following visitor guidelines are in place to ensure the comfort, safety, privacy and healing of our patients – the reason we’re here.

Maintaining a safe and comfortable environment.

Receiving support from friends and family members is part of the healing process. While it’s natural to be concerned about your loved ones while they’re in our Maumee/Toledo hospital, it’s important to understand that limiting the number of visits can contribute to a speedier recovery.

Total health involves physical, mental and spiritual needs. We ask that our patients and their guests help us maintain a safe and comfortable environment by considering the following guidelines.

Visiting Guidelines

  • Visitors may be asked to leave if they are disturbing patients
  • Do not leave children unattended
  • Speak softly, and avoid unnecessary noise
  • Respect the patient. Always knock first on the door, even if it’s open, announce yourself
  • If there is a roommate, be considerate and do not make loud noises
  • Chairs are provided for the comfort of visitors – please do not sit on the patient’s bed
  • Brief visits are not as tiring to patients, so please keep visits brief so others may visit, as well
  • Discourage friends and family from visiting if they have colds or other infectious diseases. If you’re not sure, talk with a nurse before visiting.
  • Visitors may be asked to leave the room when the patient receives treatment from a doctor or nurse
  • Always check with the nurse or the registered dietitian before bringing special foods from home. Most patients are on special diets while in the hospital. Outside food is not always good for them. They should only eat food prepared for them by the hospital.

Interpretation Services/TTY

Sign language and oral interpreters, TTYs, and other auxiliary aids and services are available free of charge to people who are deaf or hard of hearing. For assistance, please speak with any staff member or McLaren St. Luke's ADA Administrator/Co-Administrator at either 419-893-7754 or 419-897-5438. For TTY, call 419-893-7889.