McLaren St. Luke's
Patient and Visitor Information

McLaren St. Luke's
Patient and Visitor Information

Special Visitation Guidelines, Effective January 6, 2022

Visiting hours are from 9 a.m. – 7:30 p.m. daily.

Please enter the hospital using the Outpatient Center entrance (driveway 3). Please stop at the Information Desk before proceeding on to your destination.

For your safety and the safety of our patients and staff we have enacted limited visitation on our inpatient units. The following rules and guidelines have been established:

  • Patients are permitted to have two visitors/support persons per day.
  • Visitors must be 18 years or older, unless other arrangements have been made.
  • Visitor/support person needs to wear a mask that covers both the nose and the mouth and be kept on during the visit.
  • While visitor/support person is visiting, the patient will wear a mask as well.
  • Visitor/support person must stay in patient room only while visiting.
  • Visitor/support person must wash or sanitize hands upon entering and exiting the patient room and immediately after touching face or adjusting mask.
  • Patients who are under investigation for COVID-19 or who test positive for COVID-19 will not be allowed visitors, unless arrangements are made in advance.
  • Patients having surgery are allowed two family members (18 years or older), who may wait in the Outpatient Center lobby. These persons will be allowed to see the patient before surgery and during recovery for discharge instructions. Staff will provide direction to you.
  • Patients having radiology testing are allowed two family members/support persons to accompany them. These persons will not be allowed to go into the procedure room, but will be asked to wait in either the radiology waiting area or the Outpatient Center lobby.
  • Obstetric patients may have two adult (18 years or older) visitors. If the patient is COVID-19 positive, those visitors must be the same persons for the entire hospital stay.

Emergency Department Visitation

  • Two visitors/support persons per patient bedside
  • Visitors/support persons must wear a mask that covers both the nose and the mouth.
  • Visitors/support persons must stay in patient room or return to Emergency Department waiting room.
  • Visitors/support persons must wash or sanitize hands upon entering and exiting patient room and immediately after touching face or adjusting mask.

Please, Be Our Guest. But Remember – We’re All Here for Our Patients.

While visiting McLaren St. Luke’s, we want you to be as comfortable as possible. We’ve developed a variety of amenities and services to help with that.

In addition, the following visitor guidelines are in place to ensure the comfort, safety, privacy and healing of our patients – the reason we’re here.

Maintaining a safe and comfortable environment.

Receiving support from friends and family members is part of the healing process. While it’s natural to be concerned about your loved ones while they’re in our Maumee/Toledo hospital, it’s important to understand that limiting the number of visits can contribute to a speedier recovery.

Total health involves physical, mental and spiritual needs. We ask that our patients and their guests help us maintain a safe and comfortable environment by considering the following guidelines.

Visiting Guidelines

  • Visitors may be asked to leave if they are disturbing patients
  • Do not leave children unattended
  • Speak softly, and avoid unnecessary noise
  • Respect the patient. Always knock first on the door, even if it’s open, announce yourself
  • If there is a roommate, be considerate and do not make loud noises
  • Chairs are provided for the comfort of visitors – please do not sit on the patient’s bed
  • Brief visits are not as tiring to patients, so please keep visits brief so others may visit, as well
  • Discourage friends and family from visiting if they have colds or other infectious diseases. If you’re not sure, talk with a nurse before visiting.
  • Visitors may be asked to leave the room when the patient receives treatment from a doctor or nurse
  • Always check with the nurse or the registered dietitian before bringing special foods from home. Most patients are on special diets while in the hospital. Outside food is not always good for them. They should only eat food prepared for them by the hospital.

Free visitor parking.

Free parking is available for visitors in front of our Maumee/Toledo hospital.

Mobile phones.

Cell phones and smart phones may be used in most areas in McLaren St. Luke's. Please watch for signs indicating restricted areas. When these appear, it is vital that you respect the area patients and staff by turning off your phone.

McLaren St. Luke’s is tobacco-free.

For your health, McLaren St. Luke’s, along with all Maumee/Toledo hospitals and those throughout Northwest Ohio, is an entirely tobacco-free environment. Please, do not smoke or use tobacco of any kind anywhere on McLaren St. Luke’s campus. This includes all areas inside and outside our buildings.