McLaren St. Luke's
Patient and Visitor Information

McLaren St. Luke's
Patient and Visitor Information

Special Visitation Guidelines, Effective June 8, 2020

All visitors need to enter the hospital using the Outpatient Center entrance (driveway 3). Please stop at the Information Desk before proceeding on to your visit.

The following rules and guidelines have been established for your protection and the protection of our patients and employees.

  • Visiting hours are from 11 a.m. – 7:30 p.m.
  • Visitors must be 18 years or older, unless other arrangements have been made.
  • All visitors must have their temperature taken (must be less than 100.4°F) and answer screening questions. After screening, you will receive an Approved Visitor sticker that must be worn at all times.
  • Any visitors who are symptomatic will not be allowed to visit.
  • Patients are permitted to have one visitor/support person per day.
  • Visitor/support person needs to bring a mask. The mask should cover both the nose and the mouth and be kept on during the visit.
  • While visitor/support person is visiting, the patient will wear a mask as well.
  • Visitor/support person must stay in patient room only while visiting.
  • Visitor/support person may leave and return on the same day but is required to keep the Visitor Approved sticker on.
  • Visitor/support person must wash or sanitize hands upon entering and exiting patient room and immediately after touching face or adjusting mask.
  • Patients who are under investigation for COVID-19 or who test positive for COVID-19 will not be allowed visitors, unless arrangements are made in advance.

Emergency Department Visitation

  • One visitor/support person per patient bedside
  • All visitors/support persons must have their temperature taken (must be less than 100.4°F) and answer screening questions. After screening, you will receive an Approved Visitor sticker that must be worn at all times.
  • Visitor/support person must wear a mask that covers both the nose and the mouth.
  • Visitor/support person must stay in patient room or return to Emergency Department waiting room.
  • Visitor/support person must wash or sanitize hands upon entering and exiting patient room and immediately after touching face or adjusting mask.

Personal Protective Equipment Donations:

McLaren St. Luke’s is still accepting handmade and N95 mask donations. Other Personal Protective Equipment donations are also accepted including:

  • N95 masks – are there business or industry that can help by donation
  • Surgical masks – ? salons etc. that could be donated.
  • Goggles or protective eyewear
  • Nitrile or other gloves
Please contact Jean Sandrock at jean.sandrock@stlukeshospital.com or 419.893.5934 (M-F) to coordinate drop off of protective equipment.

Thank you for the community response for this need in health care.

Please, Be Our Guest. But Remember – We’re All Here for Our Patients.

While visiting McLaren St. Luke’s, we want you to be as comfortable as possible. We’ve developed a variety of amenities and services to help with that.

In addition, the following visitor guidelines are in place to ensure the comfort, safety, privacy and healing of our patients – the reason we’re here.

Maintaining a safe and comfortable environment.

Receiving support from friends and family members is part of the healing process. While it’s natural to be concerned about your loved ones while they’re in our Maumee/Toledo hospital, it’s important to understand that limiting the number of visits can contribute to a speedier recovery.

Total health involves physical, mental and spiritual needs. We ask that our patients and their guests help us maintain a safe and comfortable environment by considering the following guidelines.

Visiting Guidelines

  • Visitors may be asked to leave if they are disturbing patients
  • Do not leave children unattended
  • Speak softly, and avoid unnecessary noise
  • Respect the patient. Always knock first on the door, even if it’s open, announce yourself
  • If there is a roommate, be considerate and do not make loud noises
  • Chairs are provided for the comfort of visitors – please do not sit on the patient’s bed
  • Brief visits are not as tiring to patients, so please keep visits brief so others may visit, as well
  • Discourage friends and family from visiting if they have colds or other infectious diseases. If you’re not sure, talk with a nurse before visiting.
  • Visitors may be asked to leave the room when the patient receives treatment from a doctor or nurse
  • Always check with the nurse or the registered dietitian before bringing special foods from home. Most patients are on special diets while in the hospital. Outside food is not always good for them. They should only eat food prepared for them by the hospital.
  • Children 12 and older are considered adults for visiting purposes

Free visitor parking.

Free parking is available for visitors in designated lots near the Visitors Entrance in front of our Maumee/Toledo hospital. Please do not park in the Outpatient Center or Emergency Department areas.

Mobile phones.

Cell phones and smart phones may be used in most areas in McLaren St. Luke's. Please watch for signs indicating restricted areas. When these appear, it is vital that you respect the area patients and staff by turning off your phone.

McLaren St. Luke’s is tobacco-free.

For your health, McLaren St. Luke’s, along with all Maumee/Toledo hospitals and those throughout Northwest Ohio, is an entirely tobacco-free environment. Please, do not smoke or use tobacco of any kind anywhere on McLaren St. Luke’s campus. This includes all areas inside and outside our buildings.