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After more than a century of providing health care services to the Maumee community, McLaren St. Luke’s hospital will discontinue operations after years of declining utilization and revenues, and the lingering impact of COVID-19.
Despite the hard work of the hospital’s Board of Directors, leadership team and all those committed to its viability, the hospital has not been able to rebound from these challenges. St. Luke’s experienced a 30% decline in community use of its services between 2020 and 2022 and can no longer sustain significant monthly financial losses.
Subsequent to the hospital’s closure, Mercy Health will acquire the McLaren St. Luke’s facilities, land and physical assets, pending final due diligence, with plans to restore some outpatient services later this year. As part of the agreement, Mercy Health expects to extend employment opportunities to a significant percentage of McLaren St. Luke’s physicians and employees.
We are grateful for our dedicated team of employees, nurses, physicians, and volunteers for their tireless service to our patients. You bring the very best to our hospital every day. We’re grateful for our community – our friends and neighbors – for allowing us to serve as your trusted health care partner for more than 100 years.
Continued Access to Nearby Care
Maumee residents will have continued, convenient access to care. Emergency, inpatient, and outpatient services are available at nearby hospitals within 5-10 minutes. For more information about Mercy Health, please visit www.mercy.com. For more information about ProMedica, visit www.promedica.org. For more information about UTMC, visit utmc.utoledo.edu. Services provided through the Karmanos Cancer Institute in Maumee will continue.
The hospital will work with referring physicians to ensure patients have time to plan for their care.
For Patients
Have questions? Call our patient hotline at (419) 897-8484.
If you are or have been a patient at McLaren St. Luke’s, receiving treatment at one of its outpatient centers, or receiving care at one of 10 WellCare Physicians Group practices, your medical records will be available through McLaren Health Care.
For hospital records, call (419) 893-5946 or visit https://www.mclaren.org/main/medical-records#mclaren-st-lukes-medical-records to login to your McLaren St. Luke’s or WellCare Physicians Group medical record. All hospital medical records will be maintained by McLaren Health Care after closure.
For WellCare medical records, please call your physician’s office.
- Have an upcoming surgery scheduled at the hospital?
Surgeries scheduled through April 15 should continue as planned. If your surgery needs to be rescheduled, someone from your physician’s office will contact you. If you have other questions about your upcoming procedure, please call the physician’s office that scheduled your surgery.
- Have an upcoming appointment?
Physician appointments will continue as planned. If your appointment needs to be rescheduled, someone from your physician’s office will contact you. If you have other questions about your upcoming appointment, please call the physician’s office directly.
- How can I pay my bill after the closure?
It is possible you may receive a bill after the closure date. Hospital and outpatient services bills can be paid online at https://www.mclaren.org/main/pay-your-bill. To pay your WellCare bill online, log in to your patient portal by going to www.mclaren.org/MyChartStLukes. Scroll to the bottom of the page and click on WellCare Patient Portal.
For Employees
You have been the lifeblood of this hospital for more than 100 years, and we regret the very personal impact this decision may have on you, your family, and this community. As part of the sales agreement, Mercy Health expects to extend employment opportunities to a significant percentage of McLaren St. Luke’s physicians and employees. You will be receiving more information in the coming days, and representatives from both organizations will be conducting onsite meetings. Please watch for further communication. If you have questions, please call Human Resources.
Full Announcement
Read the hospital’s full announcement for additional details.
Additional Frequently Asked Questions
- What exactly is happening?
Working closely with hospital leadership, the McLaren St. Luke’s Board of Directors has made the difficult decision to close the hospital and its outpatient services. Subsequently, McLaren Health Care will enter into an agreement with Bon Secours Mercy Health, which will purchase the facilities, land, and physical assets of McLaren St. Luke’s, pending final due diligence. The transaction is expected to be completed by mid-May. Mercy Health will work with WellCare Physicians Group practices through the transition with the goal of maintaining continuity of patient care.
- Why is McLaren St. Luke’s closing?
Despite the hard work and commitment of our board of directors, physicians, leadership, and employees, the hospital has not been able to rebound from various financial challenges and declines in patient volumes. We experienced a 30% decline in community use of our services between 2020 and 2022. That decline continues to accelerate, and we are now on track to lose $37 million this year.
- How will this transaction affect health care services in the community?
Maumee residents will have continued, convenient access to care. Emergency, inpatient, and outpatient services are available at various hospitals nearby. For more information about Mercy Health, please visit www.mercy.com. For more information about ProMedica, visit www.promedica.org. For more information about UTMC, visit utmc.utoledo.edu. Services provided through the Karmanos Cancer Institute in Maumee will continue.