Yes. You can now skip calling the office and request prescription renewals anytime online. Here's how:
Now you can skip calling the office and request prescription renewals anytime, online. Here’s how:
- Log in to your portal account.
Below are two ways you can access the portal:
– Visit mclaren.org/portal and select Login to MyMcLarenChart.
– Install the HealtheLife app onto your smartphone.
- Enter Email address/Username and Password. Click Sign In.
If you don’t have a portal account, you can select the Sign Up button to self enroll.
- From the Dashboard, click the Prescription Renewal button.
- The Prescription Renewal window will display.
- View health record for [NAME] dropdown: If multiple health records appear, choose the appropriate patient record.
- Search for and select your provider’s name that will review the renewal request.
Note: You must be an established patient with the provider receiving your request.
- Select the checkbox next to the medication needing renewal.
- Choose the appropriate contact option if the clinic needs to contact you regarding the request.
- Select where to send the prescription from a list of your preferred pharmacies. You can also add a pharmacy if needed.
- Add any additional comments regarding the request if needed. Click Send.
- You will receive notification that the message has been sent and have the ability to view the request if desired.
- The sent message will also display in the Messages Sent subfolder in an Unopened status. Once the clinic opens the message, the message will display in a Reviewed status.
After your request has been reviewed by the provider, you will receive a message in the portal. If approved, the request will be forwarded to the pharmacy to be filled.
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