McLaren Bay Special Care
Patient And Visitor Information

Information For Patients and Visitors


McLaren Bay Special Care
3250 East Midland Road, Suite 1
Bay City , MI 48706
Phone:(989) 667-6802

Updated Visitor Restrictions - One healthy visitor per patient per day during the hours of 2:00 PM – 8:00 PM.

We understand the importance of patients having access to their loved ones while receiving care at McLaren Bay Special Care. In order to protect the health of our community and to prevent the risk of spreading COVID-19, we have implemented visitor restrictions in accordance with the recommendations from the Centers for Disease Control (CDC).

Please know that we offer the option of communicating with your loved one via Zoom. If you need any assistance with this option, please do not hesitate to ask your loved one’s caregiver. If you need further assistance with setting up a Zoom account, please reach out to our Nurses Station at (989) 667-6810.


  • Undergo symptom screening when entering the building
  • Be in good health and free of any COVID-19 related symptoms
  • Maintain 6 feet of physical distance in all areas, including the patient’s room
  • Perform hand hygiene when entering/exiting the building and patient room, and as needed
  • Wear a face mask at all times, including in the patients room
  • Stay in the patient’s room while in the unit
  • Limit the frequency of entering and exiting the building
  • Cooperate with directions of clinical staff
  • Cafeteria services are not allowed
  • If visitors do not follow these requirements, they may be asked to leave the facility
  • No visitors will be allowed to visit any patient who is in high droplet precautions unless approved by administration.

Visiting Hours

Having family members and friends visit in the hospital is important to the patient’s continuing recovery.  Clergy may visit at any time the patient wishes.

  • Visitors shall consult with a nurse prior to bringing in any type of food, beverage or medication.
  • Visitors shall observe NO SMOKING regulations.  Visitors are not permitted to smoke on hospital property.
  • Visitors shall be requested to maintain the common courtesy of not more than two visitors per patient at one time.  Special circumstances will be considered.
  • Visitors shall be requested to leave the patient’s room when a physician or other member of the hospital staff arrives which allows the patient to have privacy and efficiency of care.  Immediate family may stay in the room if requested by patient or physician.

    No visitors shall be allowed to enter the hospital during any code.  The exception is a full arrest/Code Blue.  During sudden and severe weather conditions, such as tornadoes or heavy electrical storms, visitors may be allowed to seek protection in the Family Room, main entrance waiting room or cafeteria.

Regular Visiting Hours – 8:30 A.M. TO 8:00 P.M.

  • Guidelines may vary, but each is established in the best interest of the patient.  Children are permitted with proper adult supervision but are not to be left unattended.
  • McLaren Bay Special Care’s regular visiting hours are 8:30 A.M. to 8:00 P.M. Children/Siblings under 12 years of age must be accompanied by a responsible adult to visit a patient in the patient’s room.
  • Some visitors will elect to stay “around the clock” with extremely ill patients.  Nursing Supervision should be notified.  Only one to two visitors may spend the night.  Families are encouraged to set up a schedule for twenty-four (24) hour visiting of terminal patients to limit the number of members present at any one time and to encourage appropriate rest for them.

Your Medical Record

You have the right to expect that medical information regarding your care will be treated as confidential, and

McLaren Bay Special Care has the obligation to safeguard your records against unauthorized disclosure. A complete inpatient, outpatient surgery or emergency record of each patient's care, treatment and progress is kept in the Medical Records Department.

Medical Records

Contact the Medical Record department at McLaren Bay Special Care.

Medical Records

MyMcLaren Chart

My McLaren Chart is a secure online portal where you can access your medical information.

MyMcLaren Chart

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