McLaren Bay Special Care
Patient And Visitor Information

Information For Patients and Visitors


McLaren Bay Special Care
3250 East Midland Road, Suite 1
Bay City , MI 48706
Phone:(989) 667-6802

At This Time, No Visitors Will be Allowed to Enter the Hospital Unless Deemed Necessary

Visitors will be deemed "necessary" and may be allowed if they meet one of the following criteria, and have passed COVID-19 screening:

  • A designated family birth partner
  • A visitor who is a guardian/power of attorney for a patient
  • A visitor who is a family of a patient during imminent death, under direct care of the facility
  • A patient requires a sitter, and a family member is qualified to act in that capacity
  • Pastoral care visits
  • Additional exigent circumstances (to be determined on a case-by-case basis)

For surgical, procedural, and other outpatient areas:

  • For visitors who are waiting to drive a patient home after care such as sedation, post-surgical, or cardiovascular procedures, one visitor may be allowed up if they pass the screening. The visitor may be asked to provide a phone number and wait outside for the physician to call after the patient’s procedure. A visitor who fails the screening will be asked to wait in their vehicle until the patient procedure is complete.
  • A inpatient who is having surgery may be allowed one visitor on the day of surgery in the pre-op area; however, they will be required to leave after the patient is discharged from the surgical area.

Any patient who has tested positive for COVID-19, or who is on droplet precautions awaiting test results, will not be able to have visitors (even if they meet the requirements for a "necessary" visitor) unless an exception is approved by hospital administration.

“Due to the dramatic increase in COVID-19 cases in our community over the past several weeks, we have made the difficult decision to put in place these visitor restrictions. It is our responsibility to help keep our patients, staff, and community safe, and we believe limiting the number of individuals entering the hospital will help do so," said Norman Chapin, MD, Chief Medical Officer at McLaren Bay Region. "We will assist our patients with virtual visits whenever possible through FaceTime, Zoom, or other appropriate technology to ensure they can stay connected with their loved ones.”

Your Medical Record

You have the right to expect that medical information regarding your care will be treated as confidential, and

McLaren Bay Special Care has the obligation to safeguard your records against unauthorized disclosure. A complete inpatient, outpatient surgery or emergency record of each patient's care, treatment and progress is kept in the Medical Records Department.

Medical Records

Contact the Medical Record department at McLaren Bay Special Care.

Medical Records

MyMcLaren Chart

My McLaren Chart is a secure online portal where you can access your medical information.

MyMcLaren Chart

The Latest From McLaren Bay Special Care


McLaren Bay Region Announces Updated Restrictions to Visitor Policy

As COVID-19 cases continue to rise locally, McLaren Bay Region has made the decision to update their visitation policy. Effective 7 a.m., Thursday,...

Read More

McLaren Bay Special Care awarded Laboratory and Point-of-Care Testing Accreditation from The Joint Commission

McLaren Bay Special Care has earned The Joint Commission’s Gold Seal of Approval® for Laboratory and Point-of-Care Testing Accreditation by demonst...

Read More

McLaren Health Care Partners With Premier, Inc. and Prestige Ameritech to Expand Domestic PPE Production

GRAND BLANC, MI — McLaren Health Care announced today that it has partnered with Premier, Inc., a leading healthcare improvement company, to acqui...

Read More