The Michigan Health & Hospital Association (MHA) Keystone Center recognized Rachel Heise, BSN, RN at McLaren Greater Lansing Hospital, as its MHA Keystone Center Speak-up! Award recipient for the second quarter of 2025.
The Speak-up! Award honors individuals or teams in Michigan hospitals who demonstrate an exceptional commitment to preventing harm to patients or staff.
Heise was recognized for speaking up when she noticed a patient’s signed surgical consent form did not match the patient’s reason for admission.
“As a nurse, I hold a deep responsibility to protect my patients’ well-being,” said Heise. “Identifying this clerical error was an important step to ensure my patient received the appropriate care.”
“Rachel’s dedication to her patients reflects the ‘speak-up for safety’ standards we uphold across our organization,” said Linda Peterson, MD, FAPA, FAPM, chief medical officer at McLaren Greater Lansing. “Her careful work directly improved the patient’s experience and is a prime example of putting our established safety protocols into action.”
“It’s an honor to recognize nurses like Rachel whose actions set the standard for excellence in patient care,” said MHA CEO Brian Peters. “Her attention to detail played a vital role in ensuring her patient received the correct treatment.”
More information about the MHA Keystone Center Speak-up! Award, including criteria and a nomination form, is available online.