Skip the Waiting Room: How to Use McLaren’s Online ER Check-In

Whether you’re dealing with a fever, persistent cough, or nausea, the last place you want to be is in a crowded waiting room. To help you get the medical care you need, while waiting in comfort, the emergency departments at McLaren Greater Lansing and McLaren Grand Ledge offer a convenient online check-in service that allows you to “save your spot” from home.

Why Use Online Check-In?

According to Dr. Traill, Emergency Department Medical Director at McLaren Greater Lansing and McLaren Grand Ledge, online check-in can be helpful for non-life-threatening conditions.

“It’s a convenient option for minor illnesses such as the common cold, sore throat, stomach viruses, minor asthma flare-ups, and sinus/ear infections,” says Dr. Traill. “It is also an option for minor injuries like rashes, insect bites, sprains, and strains.”

Benefits of checking in online include:

  • Wait at home: Stay in bed or on your couch until it’s time to be seen.
  • Reduced exposure: Helps to limit the spread of seasonal viruses by spending less time in public waiting areas.

When to Go Straight to the Emergency Room

Online check-in is designed for minor injury or illnesses. If you or a loved one are experiencing any of the following symptoms, do not wait—go directly to the ER or call 911:

  • Chest pain or shortness of breath
  • Severe abdominal pain or uncontrollable vomiting
  • Sudden, severe headache
  • Bleeding during pregnancy
  • Major trauma, such as a fall from a height or if there is a suspected fracture

How to Save Your Spot

Ready to skip the line? Registration is simple:

  1. Visit mclaren.org/lansingER.
  2. Select the treatment time that works for you.
  3. Receive an instant email confirmation and stay tuned for text alerts.

Stay safe and get the care you need without having to wait in the ER waiting room by clicking here