Request Your Medical Records

If you would like a printed copy of your medical records

  1. Download, print and complete the Authorization to Release Information Form.
  2. Complete all areas. Be sure to specify the dates of service and type of information needed (for example: Discharge summary from 1/10/09 visit).
  3. Place the completed authorization form in an envelope and mail to Medical Records at Karmanos.

    Mail the authorization to:
    Barbara Ann Karmanos Cancer Center
    Medical Records Department
    4160 John R St.
    Detroit, MI 48201


There is a fee for copies of your medical record. Please call the Medical Records Department at (313) 576-9393 for current fee information.

Important Information

Medical Records business hours are Monday through Friday, 8 a.m. to 4:30 p.m.

Karmanos HealtheLife Patient Portal

Karmanos Cancer Institute believes in empowering patients to manage their health by providing convenient access to their health information.

Karmanos HealtheLife Patient Portal is a great way to view, download and transmit your up-to-date health information, all from the convenience and privacy of your own home, or anywhere Internet access is available — 24 hours a day, seven days a week. With Karmanos HealtheLife, you can:

  • Access health records such as immunizations, medications and allergies
  • View hospital records such as discharge summaries and notes about procedures, progress and consultations

Login to Karmanos HealtheLife from your browser or download the HealtheLife app to your mobile device.

McLaren HealtheLife App for Apple iOS App Store app
McLaren HealtheLife App for Google Play app

Accessing Your Medical Records

If you need to change your personal information or have any questions about the medical information in your chart, call 1-800-KARMANOS. For technical assistance with your HealtheLife account, please call 888-252-8149.

Archived MyKarmanosChart/Syntellis Records

The legacy portal—called My Karmanos Chart/Syntellis—is still available for you to view your historical electronic medical records if you previously used the Syntellis portal or had a Syntellis account at the time of your Karmanos treatment or service.

Log in to your My Karmanos Chart/Syntellis Account

For technical assistance with your My Karmanos Chart/Syntellis account, please contact Syntellis Performance Solutions Customer Support by phone 1-800-851-5043 or by email at

Frequently Asked Questions

View All