Request Medical Records at Karmanos

Welcome to the Karmanos Patient Portal

Self-enroll Already Registered? Log in here.

I would like a printed copy of my medical records

Karmanos HealtheLife Patient Portal

Karmanos HealtheLife Patient Portal is a great way to view, download and transmit your up-to-date health information, all from the convenience and privacy of your own home, or anywhere Internet access is available — 24 hours a day, seven days a week.

Accessing Your Medical Records

• Self enroll in a HealtheLife Account
• Having trouble self enrolling? Request access
• Request access to a loved one’s account you manage on their behalf

If you need to change your personal information or have any questions about the medical information in your chart, call 1-800-KARMANOS. For technical assistance with your HealtheLife account, please call 888-252-8149.

Karmanos Cancer Institute believes in empowering patients to manage their health by providing convenient access to their health information.

With Karmanos HealtheLife, you can:

• Access health records such as immunizations, medications and allergies
• Communicate with your Karmanos care team
• View hospital records such as discharge summaries and notes about procedures, progress and consultations

Login to Karmanos HealtheLife from your browser or download the HealtheLife app to your mobile device.

If you would like a printed copy of your medical records

1. Download, print and complete the Authorization to Release Information Form
2. Complete all areas. Be sure to Specify the dates of service and type of information needed (for example: Discharge summary from 1/10/09 visit).
3. Place the completed authorization form in an envelope and mail to Medical Records at Karmanos.
4. Mail the authorization to this address:

Barbara Ann Karmanos Cancer Center
Medical Records Department
4160 John R St.
G133
Detroit, MI 48201

Fee

In order to receive a printed copy of your medial records, there is a fee. Please call the Medical Records Department at (313) 576-9393 for current fee information.

Important Information

Medical Records business hours are Monday through Friday, 8 a.m. to 4:30 p.m.

• Medical Records Department – (313) 576-9393
• Release of Information Medical Records – (313) 576-9348
• Release of Information Mammograms/Radiology – (313) 576-9357

Frequently Asked Questions

Are all Karmanos facilities and physicians in the Karmanos HealtheLife Patient Portal?

At this time, Karmanos locations in Detroit, Farmington Hills and Roseville are in the portal.

Can I send my physician a message through the Karmanos HealtheLife Patient Portal?

Yes, you can message your Karmanos care team through the Karmanos HealtheLife Patient Portal.

Can I sign up my house, child or another family member for the Karmanos HealtheLife Patient Portal?

Only patients can self enroll. All others must be enrolled during an on-site visit.

How do I get technical help Karmanos HealtheLife Patient Portal?

Call 888-252-8149 for technical assistance.

Is there any cost to use the Karmanos HealtheLife Patient Portal?

No, there is no cost to using the Karmanos HealtheLife Patient Portal.

What if I have questions about the medical information or have changes to my personal information in my chart (email, address, phone number)?

Changes can be made with your care team during your next visit.

What information is included in the Karmanos HealtheLife Patient Portal?

Health records including lab results, radiology reports, some pathology reports, physician and other progress notes, clinical care summaries, immunizations, medication lists and more.

Who do I contact if I cannot find my invitation to join the Karmanos HealtheLife Patient Portal?

Please call the technical help line 888-252-8149.

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