McLaren Bay Region
Patient and Visitor Information

Restricted Visiting Guidelines

McLaren Bay Region is taking a proactive approach to mitigate the spread of the coronavirus, COVID-19. McLaren is closely following the requirements set by the Michigan Department of Health and Human Services Director Robert Gordon to ensure that all necessary precautions are being taken to protect the health and safety of our staff, patients and the community.

Effective immediately, the following rules regarding visitation have been established.  These guidelines are subject to change as condition warrants.

  1. Please note that all visitors/support persons must pass the screening station to enter and must always remain in the designated area. They are not able to utilize the cafeteria or other common areas. 
  2. Visitors/support persons are highly discouraged from entering any facility to visit if they are at high risk of developing severe complications from COVID-19, such as older adults and persons with underlying medical conditions.
  3. All visitors who are medically able to wear a mask must wear said mask or other cloth face covering for the duration of their visit. Failure to abide by #3 will result in swift and immediate removal from the facility.
  4. Visiting will be allowed between the hours of 12 noon and 8 pm. Exceptions will be made in exigent circumstances by the hospital administration.
  5. Visitors will be allowed in patient care areas except for the clinical areas being used as COVID Units.
    1. Adult patients may have one designated visitor.
    2. Obstetric patients may have two designated visitors when admitted to L&D and one visitor when having outpatient testing, such as ultrasound or non-stress testing.
    3. Pediatric patients may have two designated visitors.
    4. Patients who are at the end-of-life may have 2 visitors in the room simultaneously.
  1. Visitors may alternate, but those visitors not in the room must wait in the south tower lobby or in their vehicle.
  2. The total number of visitors allowed to visit a patient in this exigent circumstance will be determined by the hospital administration.
    1. Patients undergoing surgery or procedures may have one visitor while they are undergoing the surgery or procedure. The visitor must remain in the designated waiting room or their vehicle until the patient is returned to their room or is discharged.
    2.  Patients may have one visitor to exercise power of attorney or court-appointed guardianship.
    3. No visitors will be allowed in rooms of patients with pending or positive COVID-19 tests.
  1. Outpatient Areas such as lab and x-ray:

Only the patient is allowed in the outpatient area.  All others will be required to wait in the south tower lobby or in their vehicle.

Thank you for choosing McLaren Bay Region

Our team wants your visit to be the most comfortable that it can be. Whether you're being cared for as a patient, or just visiting a loved one, please refer to the various information regarding food, visitation hours and guidelines, parking information, and much more.

If you have any questions during your visit to McLaren Bay Region, please do not hesitate to ask any employee and we will help point you in the right direction.


Visiting Hours and Guidelines

General Visiting Hours

8:30 am - 8:00 pm

Hospitalized patients need the support of family and friends and visitors can help raise patients’ spirits, a key to recovery. Following these guidelines can make these visits even more effective, safer and more worthwhile for you and the patient.

Visitor Expectations

  • Quiet Time: 2:00 pm to 4:00 pm (observed on all units)
  • Check In: All visitors must check in at the Patient Information Desk located in the main lobby or at the Emergency Department Check-in.
  • Children: Children under age 12 (must be accompanied by an adult)
  • Cell Phones: Cellular equipment may interfere with hospital monitoring systems. Please use cellular phones only in designated areas of the hospital.
  • Visitation Restrictions:
    • No more than two visitors may be in a patient room at any given time.
    • Restricted Visiting Hours are in place for the Intensive Care Unit, Cardiac Care Unit and the Behavioral Health Unit.
  • Overnight Accommodations: If there is a need for a visitor to stay overnight, please arrange for accommodations with staff.
  • Non-Smoking: Smoking and/or the use of any tobacco product, including electronic cigarettes, is not permitted anywhere in the hospital or on hospital grounds.
    • Because the nursing staff is not able to care for you if you leave the building, patients may not leave the hospital to smoke.
    • For information about how to quit smoking, call Cardiac Rehabilitation at 989-667-6641.

Visitor guidelines are subject to change in order to meet health, safety, or other emergency needs. Any and all such changes will be clearly communicated to visitors at the Information Desk.

After Hours

Visitors may enter through the Emergency Department between 8:00 pm and 5:00 am
Visitors will be screened by security personnel and approved by the Nursing Unit prior to visiting. Family

Specialty Units

Birthing Center

  • General Visitation: 8:30 am to 8:00 pm (as desired by patient)
  • Fathers or birth partners: Any time
  • Quiet time: as desired by patient


  • General Visitation: 8:30 am to 8:00 pm
  • Parents: Any time

Critical Care Units (ICU)

  • One to two family members for five minutes, each hour on the half hour.
  • Other limitations may be in place depending upon the patient’s condition. Please check with the nurses on the unit for up-to-date information.

Behavioral Health Unit

  • Tuesday: 4:30 pm – 5:30 pm
  • Saturday – Sunday: 1:00 pm – 2:30 pm
  • Holidays: 1:00 pm – 2:30 pm

Fire Safety

We periodically conduct fire drills. If you hear an alarm, stay where you are. In the event of an actual emergency, hospital staff will notify you. The hospital is fire resistant, and our employees are well-trained in safety procedures.

Electronic Device Use

To preserve the integrity and privacy of all patients, the use of ALL cameras and recording devices, including but not limited to, cell phone recording functions, is prohibited in patient care settings. Additionally, the use of mobile and electronic devices should be limited in patient care settings, and is prohibited in certain patient care settings if the use will interfere with medical equipment use. These areas will be marked accordingly to ensure patient safety and compliance.

Parking and Directions

Patient and visitor lots are located immediately to the west and south of the main campus. Please follow the parking signs.


Free parking is available at all McLaren Bay Region campuses.

Get Directions

Keeping our patients and employees safe during COVID-19

We have steadfastly continued to provide life-saving care throughout the onset of coronavirus and are determined to meet the health care needs of the communities we serve into the future.

Learn about the measures we're taking to help keep patients and employees safe during these unprecedented times.

McLaren Health Care | Safe Care