McLaren Bay Region
Patient and Visitor Information

Restricted Visiting Guidelines

McLaren Bay Region is taking a proactive approach to mitigate the spread of the coronavirus, COVID-19. McLaren is closely following the requirements set by the Michigan Department of Health and Human Services Director Robert Gordon to ensure that all necessary precautions are being taken to protect the health and safety of our staff, patients and the community.

Effective immediately, the following rules regarding visitation have been established.  These guidelines are subject to change as condition warrants.

MBR – Visitors: Inpatient and Outpatient

  1. For the safety of our patients and staff, we will limit the number of hospital visitors to ONLY those who are considered necessary. 
  2. All approved necessary visitors are required to be screened prior to entering the building in accordance with the most current published screening procedure. 
    1. The most current published procedure can be found on the intranet > McLaren Bay Region > Emergency Management > COVID-19. 
  3. All visitors must pass the screening to enter. 
  4. Visitors will be allowed if they meet one of the following criteria; 
    1. They are a designated family birth partner, 
    2. A guardian/power of attorney for a patient, 
    3. A visitor who is a family member, here to see a patient during imminent death, under
      direct care of the facility 
    4. Exigent circumstances. 
    5. A visitor accompanying a patient who is undergoing a procedure in outpatient surgery or
      a cardiovascular procedure involving sedation: 
      1. One visitor may accompany the patient to pre-procedure holding area and remain
        with the patient until they are taken to the operating room or procedural area. 
      2. The visitor will then wait in their personal vehicle until called by staff and
        informed that the patient is in the recovery area. 
      3. The visitor will return to the recovery room, receive discharge instructions from
        staff, speak with the physician, and escort the patient to their vehicle. 
  5. A necessary visitor who fails the screening will be asked to wait in their vehicle until the patient
    procedure is complete. 
    1. The visitor who is asked to wait outside, shall provide a phone number for the physician
      to call after the patient’s procedure. 
    2. The phone number should be given to the patient to share with their health care physician
      at the time of the department check in.
    3. The patient shall be escorted to the exit to be picked up by their visitor. 
  6. An unnecessary visitor who is not approved to enter the facility based on the criteria listed above may communicate with the patient via phone or FaceTime/Zoom or other method as appropriate. 
  7. No visitors will be allowed to visit any patient who is in high-level droplet precautions unless approved by the Incident Commander or Administrator on Call.

Thank you for choosing McLaren Bay Region

Our team wants your visit to be the most comfortable that it can be. Whether you're being cared for as a patient, or just visiting a loved one, please refer to the various information regarding food, visitation hours and guidelines, parking information, and much more.

If you have any questions during your visit to McLaren Bay Region, please do not hesitate to ask any employee and we will help point you in the right direction.


Visiting Hours and Guidelines

General Visiting Hours

8:30 am - 8:00 pm

Hospitalized patients need the support of family and friends and visitors can help raise patients’ spirits, a key to recovery. Following these guidelines can make these visits even more effective, safer and more worthwhile for you and the patient.

Visitor Expectations

  • Quiet Time: 2:00 pm to 4:00 pm (observed on all units)
  • Check In: All visitors must check in at the Patient Information Desk located in the main lobby or at the Emergency Department Check-in.
  • Children: Children under age 12 (must be accompanied by an adult)
  • Cell Phones: Cellular equipment may interfere with hospital monitoring systems. Please use cellular phones only in designated areas of the hospital.
  • Visitation Restrictions:
    • No more than two visitors may be in a patient room at any given time.
    • Restricted Visiting Hours are in place for the Intensive Care Unit, Cardiac Care Unit and the Behavioral Health Unit.
  • Overnight Accommodations: If there is a need for a visitor to stay overnight, please arrange for accommodations with staff.
  • Non-Smoking: Smoking and/or the use of any tobacco product, including electronic cigarettes, is not permitted anywhere in the hospital or on hospital grounds.
    • Because the nursing staff is not able to care for you if you leave the building, patients may not leave the hospital to smoke.
    • For information about how to quit smoking, call Cardiac Rehabilitation at 989-667-6641.

Visitor guidelines are subject to change in order to meet health, safety, or other emergency needs. Any and all such changes will be clearly communicated to visitors at the Information Desk.

After Hours

Visitors may enter through the Emergency Department between 8:00 pm and 5:00 am
Visitors will be screened by security personnel and approved by the Nursing Unit prior to visiting. Family

Specialty Units

Birthing Center

  • General Visitation: 8:30 am to 8:00 pm (as desired by patient)
  • Fathers or birth partners: Any time
  • Quiet time: as desired by patient


  • General Visitation: 8:30 am to 8:00 pm
  • Parents: Any time

Critical Care Units (ICU)

  • One to two family members for five minutes, each hour on the half hour.
  • Other limitations may be in place depending upon the patient’s condition. Please check with the nurses on the unit for up-to-date information.

Behavioral Health Unit

  • Tuesday: 4:30 pm – 5:30 pm
  • Saturday – Sunday: 1:00 pm – 2:30 pm
  • Holidays: 1:00 pm – 2:30 pm

Fire Safety

We periodically conduct fire drills. If you hear an alarm, stay where you are. In the event of an actual emergency, hospital staff will notify you. The hospital is fire resistant, and our employees are well-trained in safety procedures.

Electronic Device Use

To preserve the integrity and privacy of all patients, the use of ALL cameras and recording devices, including but not limited to, cell phone recording functions, is prohibited in patient care settings. Additionally, the use of mobile and electronic devices should be limited in patient care settings, and is prohibited in certain patient care settings if the use will interfere with medical equipment use. These areas will be marked accordingly to ensure patient safety and compliance.

Parking and Directions

Patient and visitor lots are located immediately to the west and south of the main campus. Please follow the parking signs.


Free parking is available at all McLaren Bay Region campuses.

Get Directions

Keeping our patients and employees safe during COVID-19

We have steadfastly continued to provide life-saving care throughout the onset of coronavirus and are determined to meet the health care needs of the communities we serve into the future.

Learn about the measures we're taking to help keep patients and employees safe during these unprecedented times.

McLaren Health Care | Safe Care