McLaren Caro Region
Patient and Visitor Information

Updated Visitor Information

With a 64% improvement in COVID-19 cases across Michigan and a reduction of COVID-19 patients in the region, McLaren Caro Region will implement relaxed visitor restrictions. McLaren recognizes the importance of visitation in the healing process of our patients and welcome limited visitation to our hospital facilities.

In order to ensure the continued safety of our staff, providers, patients and community, visitors will be expected to adhere to the visitation guidelines for non-COVID-19 patients:

  • Each inpatient and Emergency Room patient may have one healthy adult visitor.
  • Pediatric patients may have up to two healthy adult visitors (parents or legal guardians).
  • Obstetrical patients may have up to two support persons.
  • Patients being evaluated for or on hospice care or nearing the end of life may have two visitors.
  • Patients with scheduled outpatient procedures may bring one healthy adult visitor.

COVID-19 cases in McLaren facilities have significantly declined over the past several months. With the advancement of visitor modifications, McLaren is committed to supporting our patients in their care needs.


Visiting Hours and Guidelines

We understand that an important part of the healing process is the support that a patient receives from their family and friends. We do our best at McLaren Caro Region to create a safe and friendly environment for our patients and visitors.

  • Quiet Time: Between 9:00 pm and 7:00 am (observed on all units)
  • Children: Children under age 12 must be accompanied by an adult
  • After Hours: Visitors may enter through the Emergency Department between 7:00 pm and 7:00 am.
  • Overnight Stays: If there is a need for a visitor to stay overnight, please arrange for accommodations with staff.
  • Visitation Restrictions:
    • No more than two visitors may be in a patient room at any given time.
    • No visitor will be admitted if visibly intoxicated.
    • Anyone with flu-like symptoms including fever, cough, sore throat, a cold, nausea, vomiting, diarrhea, or runny nose will be encouraged to leave.

Visitor guidelines are subject to change in order to meet health, safety, or other emergency needs. Any and all such changes will be clearly communicated to visitors at the Information Desk.


McLaren Caro Region prohibits smoking or tobacco use anywhere in the buildings or on the grounds, this includes electronic cigarettes.

Fire Safety

We periodically conduct fire drills. If you hear an alarm, stay where you are. In the event of an actual emergency, hospital staff will notify you. The hospital is fire resistant, and our employees are well-trained in safety procedures.

Electronic Device Use

To preserve the integrity and privacy of all patients, the use of ALL cameras and recording devices, including but not limited to, cell phone recording functions, is prohibited in patient care settings. Additionally, the use of mobile and electronic devices should be limited in patient care settings, and is prohibited in certain patient care settings if the use will interfere with medical equipment use. These areas will be marked accordingly to ensure patient safety and compliance.


Please do not use the bathrooms in patient rooms. They are reserved only for patients in order to protect their health. Public restrooms are located throughout the hospital. If you need assistance ask a staff member of McLaren Caro Region.

Home Medications

Home medications brought from home must be secured at the nurses station. Medications will be returned at the time of discharge.

Patient Parking and Drop-off Locations

Patients can be dropped off at the front door where the Main lobby is located so that they can be registered for services. 


Parking is available on the side of the hospital off of Parkway Dr., 24 hours a day.

Outpatient Surgical

Patients can be dropped off at the front door where the Main lobby is located so that they can be registered for services. Parking is available in front of the hospital, 24 hours a day.

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