McLaren Caro Region
Patient and Visitor Information

Restricted Visiting Hours

McLaren Caro Region is taking a proactive approach to mitigate the spread of the new coronavirus, COVID-19. McLaren is closely following the guidelines set by the Centers for Disease Control and Prevention (CDC) to ensure that all necessary precautions are being taken to protect the health and safety of the community.

With this approach in place, McLaren Caro Region is currently under visitor restrictions, effective immediately:

  • Our hospital is not allowing inpatient visitation except for labor & delivery and patients at the end of life.
  • Social visitation should be via telephone or Facetime.

McLaren Caro Region understands that visiting loved ones in times of illness is important. However, putting the best interest of our patients and community members first by doing our part to prevent the further spread of COVID-19 is our primary concern at this time.

Visiting Hours and Guidelines

We understand that an important part of the healing process is the support that a patient receives from their family and friends. We do our best at McLaren Caro Region to create a safe and friendly environment for our patients and visitors.

  • Quiet Time: Between 9:00 pm and 7:00 am (observed on all units)
  • Children: Children under age 12 must be accompanied by an adult
  • After Hours: Visitors may enter through the Emergency Department between 7:00 pm and 7:00 am.
  • Overnight Stays: If there is a need for a visitor to stay overnight, please arrange for accommodations with staff.
  • Visitation Restrictions:
    • No more than two visitors may be in a patient room at any given time.
    • No visitor will be admitted if visibly intoxicated.
    • Anyone with flu-like symptoms including fever, cough, sore throat, a cold, nausea, vomiting, diarrhea, or runny nose will be encouraged to leave.

Visitor guidelines are subject to change in order to meet health, safety, or other emergency needs. Any and all such changes will be clearly communicated to visitors at the Information Desk.


McLaren Caro Region prohibits smoking or tobacco use anywhere in the buildings or on the grounds, this includes electronic cigarettes.

Fire Safety

We periodically conduct fire drills. If you hear an alarm, stay where you are. In the event of an actual emergency, hospital staff will notify you. The hospital is fire resistant, and our employees are well-trained in safety procedures.

Electronic Device Use

To preserve the integrity and privacy of all patients, the use of ALL cameras and recording devices, including but not limited to, cell phone recording functions, is prohibited in patient care settings. Additionally, the use of mobile and electronic devices should be limited in patient care settings, and is prohibited in certain patient care settings if the use will interfere with medical equipment use. These areas will be marked accordingly to ensure patient safety and compliance.


Please do not use the bathrooms in patient rooms. They are reserved only for patients in order to protect their health. Public restrooms are located throughout the hospital. If you need assistance ask a staff member of McLaren Caro Region.

Home Medications

Home medications brought from home must be secured at the nurses station. Medications will be returned at the time of discharge.

Patient Parking and Drop-off Locations

Patients can be dropped off at the front door where the Main lobby is located so that they can be registered for services. 


Parking is available on the side of the hospital off of Parkway Dr., 24 hours a day.

Outpatient Surgical

Patients can be dropped off at the front door where the Main lobby is located so that they can be registered for services. Parking is available in front of the hospital, 24 hours a day.

The Latest From McLaren Caro Region


McLaren Caro Region Senior Life Solutions Discusses Warning Signs and Risk Factors of Suicide

September is National Suicide Prevention and Awareness month and McLaren Caro Region Senior Life Solutions is working to raise awareness and educat...

Read More

Updated Sleep Center at McLaren Caro Region

If you haven’t been inside the McLaren Care Region Sleep Center recently, you are in for a surprise. McLaren Caro recently remodeled the space wit...

Read More

Caro’s newest family medicine doctor may look familiar

Dr. Jessica Gibson, DO, who will begin seeing patients at McLaren Caro Region - Hill Medical Center on September 1, 2020, graduated from Caro High...

Read More

Keeping our patients and employees safe during COVID-19

We have steadfastly continued to provide life-saving care throughout the onset of coronavirus and are determined to meet the health care needs of the communities we serve into the future.

Learn about the measures we're taking to help keep patients and employees safe during these unprecedented times.

McLaren Health Care | Safe Care