Patient & Visitor Information
Visiting hours: 1 p.m. to 7 p.m.
Inpatient Care: No visitors are allowed on inpatient units or on COVID-19 floors/units, with the following exceptions: o Obstetric patients may have 1 partner and 1 birth support person accompany them. If there is no support person (Doula), 1 partner is permitted.
- Pediatric patients (21 and younger) may have 1 parent/guardian.
- End of Life (limited number). For COVID end of life, a single visitor at a time is permitted and must wear proper PPE including a facemask, eye shield, and gown.
- Special circumstances (mental or emotional impairment, DPOA/guardianship needs).
- Visitation will not be permitted in the morgue.
Outpatient Care: No visitors are allowed in outpatient clinical areas. Specifically: o Patients coming for care in the laboratory, cancer center, diagnostic imaging or other outpatient areas may have a driver, if needed, who does not enter the clinical area and should plan to wait in their vehicle.
o Patients undergoing surgery or procedures may have 1 driver who should not enter the clinical area and should plan to wait in their vehicle, and who is expected to leave the medical center as soon as possible after the procedure/surgery.
Visitor Access: Access for non-patients is limited.
- Family conferences with physicians will occur in the Surgery Center lobby or the hospital’s main atrium.
- All visitors will be screened for symptoms of COVID-19 prior to entrance to the facility. Any visitor with symptoms of illness will not be allowed to enter.
- Visitor access through hospital entrances will be limited to the main entrance, the Mat Gaberty Heart Center entrance, the Karmanos/Wahby, Surgery Center and the emergency department.
- The hospital cafeteria is restricted to employees only.
Emergency Department Visitation
- 1 person to assist the patient through the registration process if needed. The assisting person must leave the ED after registration is completed.
- 1 visitor for pediatric patient (21 and younger), guardian/DPOA, or special circumstances approved by physician/nursing leadership.
- 1 visitor for end of life and brief visitation for critical condition (timing determined by physician and nurse). *Note: Visitor is not permitted to accompany patient to testing and procedures in the hospital.
- COVID or COVID-suspect: 1 visitor may accompany the patient to registration. Family is then asked to leave a contact number and wait in their vehicle. Exception to this would be for a critical patient.
Exceptions to the visitor restrictions outlined above must be approved by the unit manager or designee. For the very few visitors on-site, visiting hours are 1 p.m. – 7 p.m. and all visitors must be family and over the age of 18. Visitors must wear a facemask and follow safe hand washing practices during their visit.
Our goal is to protect our patients, their families, and our healthcare team. We recognize and value the role that family and visitors play in the healing process, but as we prioritize the health and well-being of our patients, we believe these changes are appropriate. We will continue to implement practices to help ensure the health and safety of everyone who enters our doors.