Patient and Visitor Information

Updated Visitor Information

McLaren recognizes the importance of visitation in the healing process of our patients and welcome limited visitation to our hospital facilities.

General Visitation Guidance

Non-COVID-19 patients:

  • Visitation should continue to be prioritized for those visitors important for the patient’s physical or emotional well-being and care (e.g., care partner, parents).
  • If patient and visitor are both vaccinated, they may choose to have close contact without mask, while alone in the room.
  • If the patient or visitor is not fully vaccinated, the safest approach is for everyone to maintain physical distancing and to wear a mask.

COVID-19 patients:

  • Indoor visitation should be limited solely to compassionate care situations, for:
  • Vaccinated and unvaccinated patients with SARS-CoV-2 infection until they have met criteria to discontinue Transmission-Based Precautions.
  • Vaccinated and unvaccinated patients in quarantine until they have met criteria for release from

Facilities in outbreak status should follow guidance from state and local health authorities on when visitation should be paused.

  • Visitors should be counseled about their potential to be exposed to SARS-CoV-2 in the facility if they are permitted to visit.

Additional Guidance from the CDC:

  • Facilities should maintain a record of the vaccination status of patients/residents and HCP.
  • Facilities should continue to promote and provide vaccination for all HCP.
  • Visitors should be screened and restricted from visiting, regardless of their vaccination status.
  • Hand hygiene should be performed by the patient/resident and the visitors before and after contact.
  • Visitors, regardless of their vaccination status, should wear a well-fitting cloth mask, facemask, or respirator
  • High-touch surfaces in visitation areas should be frequently cleaned and disinfected.
  • Facilities may need to limit the number of visitors per patient at one time to maintain any required physical distancing.

    For additional guidance on visitor/room accommodations or clarifications on the above recommendations, go to https://www.cdc.gov/coronavirus/2019-ncov/hcp/infection-control-after-vaccination.html#anchor_1619116532180.

In order to ensure the continued safety of our staff, providers, patients and community, visitors will be expected to adhere to the visitation guidelines for non-COVID-19 patients:

  • Each inpatient and Emergency Room patient may have two healthy adult visitor.
  • Pediatric patients may have up to two healthy adult visitors (parents or legal guardians).
  • Obstetrical patients may have up to two support persons.
  • Patients being evaluated for or on hospice care or nearing the end of life may have two visitors.
  • Patients with scheduled outpatient procedures may bring one healthy adult visitor.

COVID-19 cases in McLaren facilities have significantly declined over the past several months. With the advancement of visitor modifications, McLaren is committed to supporting our patients in their care needs.

Visiting Hours and Guidelines

General Visiting Hours

8:30 am - 8:00 pm

Hospitalized patients need the support of family and friends. A positive visitor experience can help raise patient's spirits, a key to recovery. Following these guidelines can make these visits even more effective, safer, and more worthwhile for you and the patient.

Visitor Expectations

  • Quiet Time: 9:00 pm to 7:00 am (observed on all units)
  • Children: Children under age 12 (must be accompanied by an adult)
  • Cell Phones: Cellular equipment may interfere with hospital monitoring systems. Please use cellular phones only in designated areas of the hospital.
  • Visitation Restrictions:
    • No more than two visitors may be in a patient room at any given time.
    • Visitor guidelines are subject to change in order to meet health, safety, or other emergency needs. Any and all such changes will be clearly communicated to visitors at the Information Desk.
  • Overnight Accommodations: If there is a need for a visitor to stay overnight, please arrange for accommodations with staff.
  • Non-Smoking: Smoking and/or the use of any tobacco product, including electronic cigarettes, is not permitted anywhere in the hospital or on hospital grounds.
    • Because the nursing staff is not able to care for you if you leave the building, patients may not leave the hospital to smoke.

Fire Safety

We periodically conduct fire drills. If you hear an alarm, stay where you are. In the event of an actual emergency, hospital staff will notify you. The hospital is fire resistant, and our employees are well-trained in safety procedures.

Keeping our patients and employees safe during COVID-19

We have steadfastly continued to provide life-saving care throughout the onset of coronavirus and are determined to meet the health care needs of the communities we serve into the future.

Learn about the measures we're taking to help keep patients and employees safe during these unprecedented times.

McLaren Health Care | Safe Care