McLaren Health Care Search

How Was Your Visit?

As a patient of McLaren Oakland, your care and satisfaction are our main concerns. We offer simple ways to recognize the team members who made your stay better:

  • DAISY Award for Extraordinary Nurses
  • Starfish Award (for caregivers and departments)
  • Contact Patient Experience with questions or concerns

At McLaren Oakland, your care and satisfaction are our main concerns. If you or your family have concerns or questions about your care, please let us know as soon as possible. Begin by contacting:

  • The direct care nurse on your treatment unit
  • The charge nurse on your treatment unit, or the nursing supervisor
  • The nurse manager for the floor

If your concerns remain unresolved, please contact Patient Experience at (248) 338-5842. Our goal is to provide exceptional, high-quality, compassionate health care to every patient, every time.

Say “Thank You”

McLaren Oakland offers two opportunities to recognize individuals who made a difference during your stay: the DAISY Award for extraordinary nurses and the Starfish Award for caregivers and departments.

To nominate, please contact your direct care nurse or charge nurse on your treatment unit for a nomination form, or reach out to Patient Experience at (248) 338-5842. You can also use the online contact form.

DAISY Award

Our nurses deliver expert, compassionate care every day. The DAISY Award celebrates those extraordinary nurses whose clinical skill and kindness make a real difference in patients’ lives.

Ask your unit for a DAISY nomination form or contact Patient Experience at (248) 338-5842. You may also use the online contact form.

Starfish Award

The Starfish Award recognizes health care providers and departments who made a meaningful difference during your visit. Share your story and nominate a caregiver or team that went above and beyond.

Request a Starfish nomination form from your unit or contact Patient Experience at (248) 338-5842. You can also get in touch via the online contact form.

We value your feedback and take all concerns seriously.

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