McLaren Oakland
Patient And Visitor Information

Thank you for choosing McLaren Oakland

Our team wants your visit to be the most comfortable that it can be. Whether you're being cared for as a patient, or just visiting a loved one, please refer to the various information regarding food, visitation hours and guidelines, parking information, and much more.

If you have any questions during your visit to McLaren Oakland, please do not hesitate to ask any employee and we will help point you in the right direction.

Visiting Hours and Guidelines

General Visiting Hours

  • 11:00 a.m. to 8:00 p.m.
  • All visitors must check in at the Patient Information Desk located in the main lobby or at the Emergency Department Check-In.
  • Up to two (2) visitors are allowed in the patient room at the same time during visiting hours.
  • Visitors under the age of 3 are only allowed to visit immediate family members.
  • Restricted visiting hours are in place for the Intensive Care Unit, Cardiac Care Unit, and the Behavioral Health Unit.

After Hours

For your security, the main entrance to the hospital is locked between the hours of midnight and 5:00 a.m. Access to the hospital between these hours is through the Emergency Entrance.

  • Clergy is permitted to visit patients at any time.
  • There are no visiting hour restrictions for hospice patients.
  • Special considerations will be made on an individual basis with the patient's nurse and/or the floor nurse manager.

Medical / Surgical Units

  • 11:00 a.m. to 8:00 p.m.
  • Up to two (2) visitors are allowed in the patient room at the same time during visiting hours.
  • Visitors under the age of 3 are only allowed to visit immediate family members.

Critical Care Units (ICU)

  • 11:00 a.m. to 8:00 p.m.
  • Please do not bring food to 9th floor patients.
  • ICU visitation is limited to two (2) visitors and they should limit visitations to 15 minute increments. No flowers are allowed in ICU.
  • Children under the age of 13 are not permitted to visit patients in ICU & Step-Down.

Surgical Telemetry Unit

11:00 a.m. – 8:00 p.m.

Medical Telemetry Unit

11:00 a.m. – 8:00 p.m.

Visitor Expectations

  • No smoking is permitted in the hospital or on the hospital campus and parking structure.
  • Take home any valuables that your loved one may have brought to the hospital.
  • No flowers should be sent and no food should be brought to patients in ICU.
  • Please speak softly while visiting and avoid unnecessary noise to maintain a restful environment for all patients.
  • To protect the patient's privacy, visitors are asked to leave the room when medical or nursing procedures are performed.
  • Anyone with flu-like symptoms including fever, cough, sore throat, cold, nausea, vomiting, diarrhea, or runny nose will be encouraged to leave.
  • A security vehicle is available to transport visitors to and from the visitor parking lot. To make arrangements for this service, use a hospital phone to call extension 83235.
  • Visitor parking is located in the parking deck across from the Emergency Room entrance. The entrance of the parking deck is located off of Mill Street between Pike Street and East Huron Street. If you wish to have an escort to your car at any time, call Security at extension 83235.

Young Visitors

All children must be supervised at all times. No children are allowed on the 9th floor.

Considerations

Being in a semi-private room requires additional sensitivity to respect the privacy of the other patient. The following rules and expectations help to ensure the safety and privacy of all patients:

  • We may ask family members/visitors to leave the room when a roommate is about to receive care or to allow a sensitive discussion to take place.
  • We may ask family members/visitors to use a different area to sleep, for example, the lounge.
  • We expect family members/visitors to be sensitive to the volume of their conversations and maintain a low level of noise.
  • Family members/visitors should use the public restrooms rather than the bathroom located in the patient room.

Non Smoking

In accordance with state law, McLaren Oakland is a nonsmoking facility. Our entire campus is a smoke-free zone including all hospital buildings, parking areas, driveways, walkways, and the property surrounding the hospital. All smoking materials must be extinguished prior to entering our campus. This includes e-cigarettes and vaping devices. Patients may not leave the hospital to smoke. If you require nicotine replacement therapy while you are hospitalized, please ask your physician or nurse.

Parking and Directions

Valet Parking

Monday - Friday: 5:30 a.m. - 7:30 p.m.

Saturday: 11:00 a.m. - 6:00 p.m.

Valet parking is available at the main entrance for a nominal fee.

Cost

$3.00

Self-Parking

Visitor parking is located in the parking deck across from the Emergency Room entrance for a small fee. The entrance of the parking deck is located off of Mill Street between Pike Street and East Huron Street.  If you wish to have an escort to your car at any time, call Security at extension 83235.

Patient Drop-off Locations

Emergency Entrance or Valet Entrance

Emergency

Open 24/7

Outpatient Surgical

Emergency Entrance or Valet Entrance