McLaren Oakland
Patient And Visitor Information

Patient & Visitor Information

Restricted Visitor Information

Last Updated: November 18, 2020 at 8:00 am

McLaren Oakland remains safe and open to all patients needing outstanding health care, including emergency visits, surgery, other procedures and testing.

Consistent with best practice guidelines, McLaren Oakland continues to take extra precautions to enhance a safe, secure environment for our patients, their family members and our staff. We are doing our part to reduce the spread of COVID-19.

This email communication serves as a reminder to all staff, physicians and other licensed independent practitioners, patients, and their family members of the current McLaren Oakland Visitor Guidelines.

Effective November 18, 2020 at 8:00 AM, McLaren Oakland is not permitting visitors in the emergency department or in the hospital, except for special circumstances listed below. All routine visiting is currently suspended to protect our patients, staff and the community during the continuing COVID‐19 pandemic.

We understand these are unusual circumstances and that these actions may be challenging to our patients and their families and friends. However, our top priority is the safety of our patients and our staff. We believe these efforts are necessary to reduce chances of COVID-19 from spreading.

Only limited exceptions will be made to the Visitor Guidelines for special circumstances. The following is a list of limited exceptions:

Adult patient with cognitive, physical or mental disability.

If an emergency department patient or hospital inpatient with a cognitive, physical or mental disability has, or is suspected of having COVID-19, or is being evaluated for COVID-19, no visitors are permitted.

If an emergency department patient or hospital inpatient with a cognitive, physical or mental disability does not have COVID-19, or is free of COVID-19 symptoms, one (1) consistent visitor is permitted (where this one visitor provides safety and is key to the patient’s care). The visitor must remain in the patient’s room for the duration of the visit.

Adult emergency department patient and hospital inpatient at end of life only.

If an emergency department patient or hospital inpatient has, or is suspected of having COVID-19, or is being evaluated for COVID-19, no visitors are permitted regardless of circumstances at end of life.

If an emergency department patient or hospital inpatient does not have COVID-19, or is free of COVID-19 symptoms, two (2) consistent visitors are permitted for an emergency department patient or hospital inpatient at end of life.

Pediatric emergency department patient at end of life only.

If a pediatric emergency department patient has, or is suspected of having COVID-19, or is being evaluated for COVID-19, two (2) consistent visitors are permitted and will be required to wear personal protection equipment (PPE) at end of life only.

The visitors must remain in the patient’s room for the duration of the visit.

If a pediatric patient does not have COVID-19 or is free of COVID-19 symptoms, up to four (4) consistent visitors are permitted for an emergency department pediatric patient at end of life.

Outpatient Surgery or Procedure.

A patient scheduled for outpatient surgery or a procedure is to be dropped off at the hospital valet entrance. The driver is not permitted to remain at the hospital and should plan to wait in their vehicle. Following the patient’s discharge, the driver will pick-up the patient at the hospital valet entrance.

If a patient scheduled for outpatient surgery or a procedure has a cognitive, physical or mental disability and does not have COVID-19, or is free of COVID-19 symptoms, one (1) consistent driver/companion is permitted (where this one driver/companion provides safety and is key to the patient’s care). The driver/companion must remain in the surgery or procedure waiting area during the surgery or procedure. Following the patient’s discharge, the driver/companion will pick-up the patient at the hospital valet entrance.

Inpatient Surgery.

A patient scheduled for inpatient surgery is not permitted to have a visitor during the surgery.

OTHER SPECIAL CIRCUMSTANCES

  • Inpatient Goals of Care Meeting.

    A Goals of Care meeting with a physician and other hospital staff and a patient next of kin, patient advocate or legal guardian will occur in the hospital west tower lobby, or, in limited exceptions, in the lobby on the floor the patient is hospitalized.

  • Visitation Hours for Comfort Care / End-Of-Life patient.

    Permitted consistent visitors for a Comfort Care / End-Of-Life patient may remain at the hospital through the night only with Supervisor approval.

  • Visitor Exercising Power of Attorney or Court Appointed Guardianship.

    A visitor who must exercise power of attorney or court-appointed guardianship for an inpatient is permitted to visit for a short period of time to conduct official patient-related business. The one (1) person visiting a patient should be the same person for the inpatient’s entire admission. Following the completion of any patient-related business, the visitor must leave the hospital.

  • Clergy Visitors.

    At this time, clergy are NOT permitted to visit any patients.

    Please refer clergy visitation requests to McLaren Oakland Spiritual Care.

ADDITIONAL REQUIREMENTS
  • Masks and Face Coverings

    ALL staff and permitted consistent patient visitors and companions while in the hospital, and patients if out of their patient room, must wear a mask or face covering that covers the mouth and nose.

  • COVID Screening.

    ALL staff and permitted consistent patient visitors and companions, and patients must be screened for COVID-19 symptoms before entering McLaren Oakland buildings. Staff and consistent patient visitors who have, or are suspected of having COVID-19, are not permitted to enter McLaren Oakland buildings.

PLEASE NOTE:

Specific exceptions to the Visitor Guidelines may be made by the McLaren Oakland Chief Executive Officer, the Chief Nursing Officer, the Nursing Supervisor or their Designee (Rev. Michael A. Goddard, M.A., M.Div.).

If you have any questions during your visit to McLaren Oakland, please do not hesitate to ask any employee and we will help point you in the right direction.

Non Smoking

In accordance with state law, McLaren Oakland is a nonsmoking facility. Our entire campus is a smoke-free zone including all hospital buildings, parking areas, driveways, walkways, and the property surrounding the hospital. All smoking materials must be extinguished prior to entering our campus. This includes e-cigarettes and vaping devices. Patients may not leave the hospital to smoke. If you require nicotine replacement therapy while you are hospitalized, please ask your physician or nurse.

Parking and Directions

Valet Parking

Monday - Friday: 5:30 a.m. - 7:30 p.m.

Saturday: 11:00 a.m. - 6:00 p.m.

Valet parking is available at the main entrance for a nominal fee.

Cost

$3.00

Self-Parking

Visitor parking is located in the parking deck across from the Emergency Room entrance for a small fee. The entrance of the parking deck is located off of Mill Street between Pike Street and East Huron Street.  If you wish to have an escort to your car at any time, call Security at extension 83235.

Patient Drop-off Locations

Emergency Entrance or Valet Entrance

Emergency

Open 24/7

Outpatient Surgical

Emergency Entrance or Valet Entrance

Keeping our patients and employees safe during COVID-19

We have steadfastly continued to provide life-saving care throughout the onset of coronavirus and are determined to meet the health care needs of the communities we serve into the future.

Learn about the measures we're taking to help keep patients and employees safe during these unprecedented times.

McLaren Health Care | Safe Care