McLaren Oakland
Patient And Visitor Information

Patient & Visitor Information

Restricted Visitor Information

Last Updated: 5/27/2020 4:44:28 PM

Restricting patient visitation continues to be necessary to help prevent the spread of COVID-19 infection. For the protection of McLaren Oakland patients, families, staff, and the community during this COVID-19 pandemic, we have revised our protective measures put into place that restrict patient visitation until the transmission of COVID-19 is no longer a threat.

Because we know how important family and friends are to health and healing, the following revised Visitor Guidelines are effective Tuesday, May 26, 2020, and until further notice:

EMERGENCY DEPARTMENT PATIENTS

Adult Emergency Department patients
In the Emergency Department, one (1) consistent visitor is permitted per COVID-NEGATIVE patient to remain in the waiting area during the screening and initial evaluation. Following the screening and initial evaluation, with physician approval, the same consistent visitor is permitted to remain with the patient in the patient’s Emergency Department room for the duration of the visit, except for quick trips to the public restroom or to purchase food in the cafeteria.

If the patient is admitted to the hospital as an inpatient, the one (1) consistent visitor is permitted to remain with the patient in the patient’s room during regular visiting hours, except for quick trips to the public restroom or to purchase food in the cafeteria.

No other individuals are permitted to visit except the one (1) identified consistent visitor.

If the patient has tested COVID-POSITIVE or the patient is COVID-RULE-OUT, regardless of circumstances, no visitors are permitted.

Adult Emergency Department patients at end of life
If the patient has tested COVID-NEGATIVE, up to two (2) consistent visitors are permitted to visit an Emergency Department patient at end of life. No other individuals are permitted to visit except the two (2) identified consistent visitors.

If the patient has tested COVID-POSITIVE or the patient is COVID-RULE-OUT, regardless of circumstances, no visitors are permitted.

Pediatric Emergency Department patients
One (1) adult parent or primary caregiver is permitted per pediatric patient. It is required that one caregiver be designated for the entire stay to support the minor child’s medical care and who then must remain in the patients Emergency Department room for the duration of the visit. No siblings or extended family members are permitted to visit.

If the pediatric patient has tested COVID-POSITIVE, or the pediatric patient is COVID-RULE-OUT, the one (1) consistent visitor is permitted and is required to wear personal protection equipment (PPE).

Pediatric Emergency Department patients at end of life
Pediatric Emergency Department patients are permitted up to two (2) consistent visitors, the parents or primary caregivers, at end of life. No other individuals are permitted to visit except the two (2) identified consistent visitors.

If the pediatric patient has tested COVID-POSITIVE, or the pediatric patient is COVID-RULE-OUT, the two (2) consistent visitors are permitted and are required to wear personal protection equipment (PPE).

HOSPITAL INPATIENTS

Inpatients
One (1) consistent visitor is permitted to accompany each COVID-NEGATIVE inpatient during the admission process. No other individuals are permitted to visit except the one (1) identified consistent visitor.

Following the inpatient admission, the consistent visitor is permitted to remain with the inpatient until the end of visitation hours each day. The visitor is highly encouraged to remain in the inpatient’s room for the duration of the visit, except for quick trips to the public restroom or to purchase food in the cafeteria. The visitor is welcome to order a guest meal tray from Room Service which will be delivered to the patient room. A guest charge will be added to the final patient bill.

If the patient has tested COVID-POSITIVE or the patient is COVID-RULE-OUT, regardless of circumstances, no visitors are permitted.

Inpatients at end of life
If the patient has tested COVID-NEGATIVE, up to two (2) consistent visitors are permitted for inpatients at end of life. No other individuals are permitted to visit except the two (2) identified consistent visitors.

If the patient has tested COVID-POSITIVE or the patient is COVID-RULE-OUT, regardless of circumstances, no visitors are permitted.

Inpatient Surgery or Procedures
One (1) consistent visitor is permitted to accompany each COVID-NEGATIVE inpatient to a surgery or procedure. No other individuals are permitted to visit except the one (1) identified consistent visitor.

During the inpatient surgery or procedure, the consistent visitor is encouraged to remain in the surgery waiting room. Following the surgery or procedure, the visitor is permitted to remain with the inpatient until the end of visitation hours each day. The visitor is highly encouraged to remain in the inpatient’s room for the duration of the visit, except for quick trips to the public restroom or to purchase food in the cafeteria. The visitor is welcome to order a guest meal tray from Room Service which will be delivered to the patient room. A guest charge will be added to the final patient bill.

OUTPATIENT SURGERY, PROCEDURES, LABORATORY TESTS OR CLINIC

Outpatient Same-day Surgery, Procedures, or Laboratory Tests
One (1) consistent visitor is permitted to accompany each COVID-NEGATIVE patient to an outpatient same‐day surgery, procedure, or laboratory test. No other individuals are permitted to visit except the one

(1) identified consistent visitor.

During the outpatient surgery, procedure, or laboratory test, the consistent visitor is encouraged to remain in the surgery, procedure, or laboratory test waiting room for the duration of the visit, except for quick trips to the public restroom or to purchase food in the cafeteria. Following the outpatient same-day surgery, procedure, or laboratory test, the visitor will accompany the patient home.

Outpatient Clinic Patients
One (1) consistent visitor is permitted to accompany each Outpatient Clinic COVID-NEGATIVE patient to an appointment. The consistent visitor must remain in the Outpatient Clinic waiting room. Following the Outpatient Clinic appointment, the visitor will accompany the patient home.

SPECIAL CIRCUMSTANCES

Visitors Exercising Power of Attorney or Court Appointed Guardianship
Visitors who must exercise power of attorney or court-appointed guardianship for an inpatient are permitted to visit for a short period of time to conduct official patient-related business. The person visiting should be the same person for the inpatient’s entire admission.

All visitors must be screened upon arrival at McLaren Oakland for symptoms of COVID infection or other respiratory illness (fever, cough and shortness of breath) before visiting an Emergency Department, Inpatient, or Outpatient area.

If the visitor does not have or display any symptoms of illness, and if they pass the health screening, they will be given a visitor sticker. The visitor must clean their hands upon entry and exit at the hospital and Emergency Department, Inpatient, or Outpatient area and must always wear a visitor sticker and a mask.

PLEASE NOTE:
Specific exceptions to the Visitor Guidelines may only be made by the McLaren Oakland Chief Executive Officer or the Chief Nursing Officer or their Designee.

If you have any questions during your visit to McLaren Oakland, please do not hesitate to ask any employee and we will help point you in the right direction.

Non Smoking

In accordance with state law, McLaren Oakland is a nonsmoking facility. Our entire campus is a smoke-free zone including all hospital buildings, parking areas, driveways, walkways, and the property surrounding the hospital. All smoking materials must be extinguished prior to entering our campus. This includes e-cigarettes and vaping devices. Patients may not leave the hospital to smoke. If you require nicotine replacement therapy while you are hospitalized, please ask your physician or nurse.

Parking and Directions

Valet Parking

Monday - Friday: 5:30 a.m. - 7:30 p.m.

Saturday: 11:00 a.m. - 6:00 p.m.

Valet parking is available at the main entrance for a nominal fee.

Cost

$3.00

Self-Parking

Visitor parking is located in the parking deck across from the Emergency Room entrance for a small fee. The entrance of the parking deck is located off of Mill Street between Pike Street and East Huron Street.  If you wish to have an escort to your car at any time, call Security at extension 83235.

Patient Drop-off Locations

Emergency Entrance or Valet Entrance

Emergency

Open 24/7

Outpatient Surgical

Emergency Entrance or Valet Entrance

Keeping our patients and employees safe during COVID-19

We have steadfastly continued to provide life-saving care throughout the onset of coronavirus and are determined to meet the health care needs of the communities we serve into the future.

Learn about the measures we're taking to help keep patients and employees safe during these unprecedented times.

McLaren Health Care | Safe Care