McLaren Oakland
Patient And Visitor Information

Patient & Visitor Information

Restricted Visitor Information

Last Updated: May 17, 2021

Consistent with best practice guidelines, McLaren Oakland continues to take appropriate precautions to enhance a safe, secure environment for our patients, their family members, and our staff. We are doing our part to mitigate the spread of COVID-19.

Adult Emergency Department Patient.

An adult Emergency Department patient who does not have COVID-19, or is free of COVID-19 symptoms, is permitted one (1) visitor daily.
A patient who is COVID Positive, or is being evaluated for COVID 19, is not permitted visitors.

Adult Emergency Department Patient At End Of Life.

An adult emergency department patient at end of life may have TWO (2) visitors daily, regardless of COVID status.
For an end of life patient who is COVID Positive, hospital approved personal protection equipment (PPE) must be worn.

Pediatric Emergency Department Patient.

If a pediatric emergency department patient is COVID Positive, or is being evaluated for COVID-19, ONE (1) parent or legal guardian visitor is permitted and will be required to wear personal protection equipment (PPE).

If a pediatric emergency department patient does not have COVID-19, or is free of COVID-19 symptoms, TWO (2) parent or legal guardian visitors are permitted to visit.

Pediatric Emergency Department Patient At End Of Life.

A pediatric emergency department patient at end of life may have up to TWO (2) visitors daily, regardless of the patients COVID status. For an end of life patient who is COVID Positive, hospital approved personal protection equipment (PPE) must be worn.

Emergency Department Single Parent Or Legal Guardian With Other Children.

The Emergency Department (ED) frequently encounters parents or legal guardians who must bring a sick child to the ED and do not have childcare for other children at home. If a single parent or guardian brings a child to the ED to be seen and they have no other option for childcare, the other children, provided they are from the same household, may remain in the same treatment room as a single family unit.

Outpatient Surgery, Procedures and Tests.

Adult outpatients are permitted to have ONE (1) companion / support person age 18 or older with them The companion / support person must remain in the surgical waiting area or procedure waiting area during the surgery or procedure and will accompany the outpatient upon discharge.

Pediatric outpatients under age 18 may have TWO (2) parents or legal guardians with them on the day of surgery or a procedure or tests.

Adult Inpatient Intensive Care Unit (9 East)
And Intermediate Intensive Care Unit (9 West Step-Down).

Adult inpatients on 9 East and 9 West are permitted ONE (1) visitor daily between the hours of 9:00 AM to 1:00 PM.

Adult Inpatient Units 8 East; 8 West; 7 East; 7 West; 6 East; 6 West.

Adult inpatients on floors 8, 7 and 6 are permitted ONE (1) visitor between the hours of 4:00 PM to 6:00 PM.

Behavioral Health Unit (BHU).

Please contact the Behavioral Health Unit (BHU) for current visitor guidelines.

Pediatric Inpatient Under Age 18.

If a pediatric inpatient under age 18 is COVID Positive, or is being evaluated for COVID-19, ONE (1) parent or legal guardian visitor is permitted and will be required to wear personal protection equipment (PPE).

If a pediatric inpatient does not have COVID-19, or is free of COVID-19 symptoms, TWO (2) parent or legal guardian visitors are permitted to visit between the hours of 11:00 AM to 6:00 PM.

Adult Inpatient At End Of Life.

An adult inpatient at end of life may have TWO (2) visitors daily, regardless of the patients COVID status. For a patient who is COVID Positive, hospital approved personal protection equipment (PPE) must be worn.

Adult Patient With Cognitive Or Mental Disability.

An adult inpatient with a cognitive or mental disability may have ONE (1) visitor daily, between the hours of 11:00 AM to 6:00 PM, regardless of COVID status.
For a patient who is COVID Positive, hospital approved personal protection equipment (PPE) must be worn.

Inpatient Goals Of Care Meeting.

A Goals of Care meeting with a physician and other hospital staff and a patient’s next of kin, patient advocate or legal guardian will occur in the lobby on the floor the inpatient is hospitalized.

Visitation Hours For Comfort Care / End-Of-Life Patient.

Permitted visitors for a Comfort Care / End-Of-Life patient may remain at the hospital through the night with Supervisor approval.

Visitor Exercising Power Of Attorney Or Court Appointed Guardianship.

A visitor who must exercise power of attorney or court-appointed guardianship for an inpatient is permitted to visit for a short period of time to conduct official patient-related business between the hours of 11:00 AM to 6:00 PM.

Clergy Visitor For Emergency Department Patients and Inpatients.

Emergency Department patients and hospital inpatients are permitted ONE (1) community-based clergy visitor daily. The clergyperson is permitted to visit for a short period of time, once daily, to provide spiritual and emotional support.

Masks And Face Coverings.

ALL staff and permitted patient visitors and companions while in the hospital, and patients if out of their patient room, must wear a mask or face covering that covers the mouth and nose.

COVID Screening.

ALL staff and permitted patient visitors, companions, and patients must be screened for COVID-19 symptoms before entering McLaren Oakland buildings. Staff and patient visitors who have, or are suspected of having COVID-19, are not permitted to enter McLaren Oakland buildings.

PLEASE NOTE:
Specific exceptions to the Visitor Guidelines may be made by the McLaren Oakland Chief Executive Officer, the Chief Nursing Officer, the Nursing Supervisor, or their Designee (Rev. Michael A. Goddard, M.A., M.Div.).

Non Smoking

In accordance with state law, McLaren Oakland is a nonsmoking facility. Our entire campus is a smoke-free zone including all hospital buildings, parking areas, driveways, walkways, and the property surrounding the hospital. All smoking materials must be extinguished prior to entering our campus. This includes e-cigarettes and vaping devices. Patients may not leave the hospital to smoke. If you require nicotine replacement therapy while you are hospitalized, please ask your physician or nurse.

Parking and Directions

Valet Parking

Monday - Friday: 5:30 a.m. - 7:30 p.m.

Saturday: 11:00 a.m. - 6:00 p.m.

Valet parking is available at the main entrance for a nominal fee.

Cost

$3.00

Self-Parking

Visitor parking is located in the parking deck across from the Emergency Room entrance for a small fee. The entrance of the parking deck is located off of Mill Street between Pike Street and East Huron Street.  If you wish to have an escort to your car at any time, call Security at extension 83235.

Patient Drop-off Locations

Emergency Entrance or Valet Entrance

Emergency

Open 24/7

Outpatient Surgical

Emergency Entrance or Valet Entrance

Keeping our patients and employees safe during COVID-19

We have steadfastly continued to provide life-saving care throughout the onset of coronavirus and are determined to meet the health care needs of the communities we serve into the future.

Learn about the measures we're taking to help keep patients and employees safe during these unprecedented times.

McLaren Health Care | Safe Care