McLaren Oakland
Patient And Visitor Information

Patient & Visitor Information

Restricted Visitor Information

Last Updated: March 15, 2021

Consistent with best practice guidelines, McLaren Oakland continues to take extra precautions to enhance a safe, secure environment for our patients, their family members, and our staff. We are doing our part to reduce the spread of COVID-19.

This communication serves as a reminder to all staff, physicians and other licensed independent practitioners, patients, and their family members of the updated McLaren Oakland Visitor Guidelines effective March 15.

EMERGENCY DEPARTMENT

Adult Emergency Department Patient
If an adult emergency department patient has, or is suspected of having COVID-19, or is being evaluated for COVID-19, no visitor is permitted.

If an adult emergency department patient does not have COVID-19, or is free of COVID-19 symptoms, ONE (1) consistent visitor is permitted with the patient during their stay in the Emergency Department.

Pediatric Emergency Department Patient
If a pediatric emergency department patient has, or is suspected of having COVID-19, or is being evaluated for COVID-19, ONE (1) consistent parent or legal guardian visitor is permitted and will be required to wear personal protection equipment (PPE). The visitor must remain in the patient’s room for the duration of the visit.

If a pediatric emergency department patient does not have COVID-19, or is free of COVID-19 symptoms, TWO (2) consistent parent or legal guardian visitors are permitted for the duration of the pediatric patient’s emergency department visit.

PLEASE NOTE:

Single Parent Or Legal Guardian With Other Children
The Emergency Department (ED) frequently encounters parents or legal guardians who must bring a sick child to the ED and do not have childcare for other children at home. If a single parent or guardian brings a child to the ED to be seen and they have no other option for childcare, the other children, provided they are from the same household, may remain in the same treatment room as a single family unit.

Adult Emergency Department Patient At End Of Life
If an emergency department adult patient has, or is suspected of having COVID-19, or is being evaluated for COVID-19, no visitors are permitted at end of life.

If an emergency department adult patient does not have COVID-19, or is free of COVID-19 symptoms, TWO (2) consistent visitors are permitted for an emergency department adult patient at end of life.

Pediatric Emergency Department Patient At End Of Life
If a pediatric emergency department patient has, or is suspected of having COVID-19, or is being evaluated for COVID-19, TWO (2) consistent parent or legal guardian visitors are permitted and will be required to wear personal protection equipment (PPE) at end of life only. The visitors must remain in the pediatric patient’s room for the duration of the visit.

If a pediatric patient does not have COVID-19 or is free of COVID-19 symptoms, up to FOUR (4) consistent parent or legal guardian or immediate family visitors are permitted for an emergency department pediatric patient at end of life.

 

OUTPATIENT SURGERY AND SPECIAL PROCEDURES AND TESTS

Adult Outpatients undergoing surgical or special procedures (Cardiac Cath; Endoscopy; MRI; Laboratory) are permitted to have ONE (1) companion / support person age 18 or older with them on the day of the surgery or procedure. The companion / support person must remain in the surgical waiting area or procedure waiting area during the surgery or procedure and will accompany the outpatient to their vehicle at the hospital valet entrance upon discharge.

Outpatient surgery or special procedure pediatric patients under age 18 may have TWO (2) parents or legal guardians with them on the day of the procedure.

 

INPATIENT

Adult Inpatient Intensive Care Unit (9 East) And Intermediate Intensive Care Unit (9 West Step-Down)
If an adult inpatient has, or is suspected of having COVID-19, or is being evaluated for COVID-19, no visitor is permitted.

If an adult inpatient does not have COVID-19, or is free of COVID-19 symptoms, ONE (1) visitor is permitted daily between the hours of 9:00 AM to 1:00 PM.

Adult Inpatient Units 8 East; 8 West; 7 East; 7 West; 6 East; 6 West
If an adult inpatient has, or is suspected of having COVID-19, or is being evaluated for COVID-19, no visitor is permitted.

If an adult inpatient does not have COVID-19, or is free of COVID-19 symptoms, ONE (1) visitor is permitted daily between the hours of 4:00 PM to 6:00 PM.

Pediatric Inpatient Under Age 18
If a pediatric inpatient has, or is suspected of having COVID-19, or is being evaluated for COVID-19, ONE (1) parent or legal guardian visitor is permitted throughout the day and overnight. The visitor will be required to wear personal protection equipment (PPE) and must remain in the pediatric inpatient’s room for the duration of the visit.

If a pediatric inpatient does not have COVID-19, or is free of COVID-19 symptoms, TWO (2) parent or legal guardian visitors are permitted daily from 11:00 AM to 6:00 PM. If special circumstances require, ONE (1) parent or legal guardian visitor is permitted overnight.

Adult Inpatient At End Of Life
If an adult inpatient has, or is suspected of having COVID-19, or is being evaluated for COVID-19, no visitors are permitted at end of life.

If an adult inpatient does not have COVID-19, or is free of COVID-19 symptoms, TWO (2) visitors are permitted daily for an adult inpatient at end of life.

 

SPECIAL CIRCUMSTANCES

Adult Patient With Cognitive Or Mental Disability
If a hospital inpatient with a cognitive or mental disability has, or is suspected of having COVID-19, or is being evaluated for COVID-19, ONE (1) visitor is permitted daily (where this one visitor provides safety and is key to the inpatient’s care) between the hours of 11:00 AM to 6:00 PM.

The visitor will be required to wear personal protection equipment (PPE) and must remain in the inpatient’s room for the duration of the visit.

If a hospital inpatient with a cognitive or mental disability does not have COVID-19, or is free of COVID-19 symptoms, ONE (1) visitor is permitted daily (where this one visitor provides safety and is key to the patient’s care) between the hours of 11:00 AM to 6:00 PM. The visitor must remain in the inpatient’s room for the duration of the visit.

Inpatient Goals Of Care Meeting
A Goals of Care meeting with a physician and other hospital staff and a patient’s next of kin, patient advocate or legal guardian will occur in the lobby on the floor the inpatient is hospitalized.

Visitation Hours For Comfort Care / End-Of-Life Patient
Permitted visitors for a Comfort Care / End-Of-Life patient may remain at the hospital through the night with Supervisor approval.

Visitor Exercising Power Of Attorney Or Court Appointed Guardianship
A visitor who must exercise power of attorney or court-appointed guardianship for an inpatient is permitted to visit for a short period of time to conduct official patient-related business during the specific visiting hours established in this memorandum.

The ONE (1) person visiting an inpatient to exercise power of attorney or court-appointed guardianship should be the same person for the inpatient’s entire admission. Following the completion of any inpatient-related business, the visitor must leave the hospital.

Clergy Visitors For Emergency Department Patients
If an adult emergency department patient has, or is suspected of having COVID-19, or is being evaluated for COVID-19, a clergy visitor is not permitted.

Effective March 15, if an adult emergency department patient does not have COVID-19, or is free of COVID-19 symptoms, ONE (1) clergy visitor is permitted with the patient for a brief visit during their stay in the emergency department.

Clergy Visitors For Inpatients
If an adult inpatient has, or is suspected of having COVID-19, or is being evaluated for COVID-19, a clergy visitor is not permitted.

Effective March 15, if an adult inpatient does not have COVID-19, or is free of COVID-19 symptoms, ONE (1) clergy visitor is permitted daily for a brief visit. Please refer to adult visitation hours for each patient care unit.

 

ADDITIONAL REQUIREMENTS

Masks And Face Coverings
ALL staff and permitted patient visitors and companions while in the hospital, and patients if out of their patient room, must wear a mask or face covering that covers the mouth and nose.

COVID Screening
ALL staff and permitted patient visitors, companions, and patients must be screened for COVID-19 symptoms before entering McLaren Oakland buildings. Staff and patient visitors who have, or are suspected of having COVID-19, are not permitted to enter McLaren Oakland buildings.

PLEASE NOTE:
Specific exceptions to the Visitor Guidelines may be made by the McLaren Oakland Chief Executive Officer, the Chief Nursing Officer, the Nursing Supervisor, or their Designee (Rev. Michael A. Goddard, M.A., M.Div.).

 

Non Smoking

In accordance with state law, McLaren Oakland is a nonsmoking facility. Our entire campus is a smoke-free zone including all hospital buildings, parking areas, driveways, walkways, and the property surrounding the hospital. All smoking materials must be extinguished prior to entering our campus. This includes e-cigarettes and vaping devices. Patients may not leave the hospital to smoke. If you require nicotine replacement therapy while you are hospitalized, please ask your physician or nurse.

Parking and Directions

Valet Parking

Monday - Friday: 5:30 a.m. - 7:30 p.m.

Saturday: 11:00 a.m. - 6:00 p.m.

Valet parking is available at the main entrance for a nominal fee.

Cost

$3.00

Self-Parking

Visitor parking is located in the parking deck across from the Emergency Room entrance for a small fee. The entrance of the parking deck is located off of Mill Street between Pike Street and East Huron Street.  If you wish to have an escort to your car at any time, call Security at extension 83235.

Patient Drop-off Locations

Emergency Entrance or Valet Entrance

Emergency

Open 24/7

Outpatient Surgical

Emergency Entrance or Valet Entrance

Keeping our patients and employees safe during COVID-19

We have steadfastly continued to provide life-saving care throughout the onset of coronavirus and are determined to meet the health care needs of the communities we serve into the future.

Learn about the measures we're taking to help keep patients and employees safe during these unprecedented times.

McLaren Health Care | Safe Care