McLaren Greater Lansing
Patient and Visitor Information

New Campus Now Open

Find our new location near the intersection of Forest and Collins roads.

The new McLaren Health Care Campus is also on the CATA bus route.

  • #18 - the Capital Crosstown
  • #20 - South Harrison, Jolly, and Dunckel

Visitation Guidelines

We understand the importance of patients having access to their loved ones while receiving care at our hospital.

  • Visitation hours are from 11 AM - 8 PM
  • Visitors must be in good health
  • Maintain 6 feet of physical distance in all areas, including the patient’s room
  • Perform hand hygiene when entering/exiting the building and patient room, and as needed
  • Wear a face mask at all times (cloth masks not permitted)
  • Stay in the patient’s room while in the unit; please limit walking in hallways
  • Limit the frequency of entering and exiting the building
  • Cooperate with directions from staff

Inpatient area guidelines

COVID-19 patients: No visitors at this time

Intensive Care Units: Two healthy visitors per day

Medical surgical and telemetry units: Visitors must be in good health

Adult chemotherapy and cancer unit: Two healthy visitors per day

Labor and delivery: Please click here to see current policy.

Pediatrics: One set of parents/guardians

Geropsychiatry: Visitation 1-7 PM Wednesday, Saturday and Sunday. Must call to schedule visit.

Emergency department: One healthy visitor for patients who are not COVID-19 rule out or COVID-19 positive.

Procedural Areas: One healthy visitor prepared to assist patient during treatment

Same day surgery: One healthy visitor

General exceptions

Patients who are confused, patient receiving a critical diagnosis, imminent death of patient, patient being discharged where the patient needs support with discharge instructions; patients with physical or mental disabilities, including those who are deaf, hard of hearing, or blind.

  • Visitors must be 18 years or older and be immediate family (or powers of attorney, guardians, or patient representative).
  • Visitors will be asked to return home if they exhibit symptoms of respiratory infection (fever, runny nose, cough, shortness of breath) or do not comply with the above policy.
  • We continue to monitor the risk of COVID-19 closely and will adjust visitor restrictions, as necessary. We appreciate your help in keeping our patients and employees safe.
  • Please contact our Office of Patient Experience (517) 975-7403 with any questions.