McLaren Greater Lansing
Patient and Visitor Information

Restricted Visitation

Effective June 3, 2020

In order to protect the health of our communities, and as a safety precaution to prevent the risk of spreading COVID-19, we have instituted visitor restrictions in accordance with the recommendations from the Centers for Disease Control and Prevention (CDC).

We understand the importance of patients having access to their loved ones while receiving care at our hospital. At this time, we ask patients and their families to consider communication through phone and video chat as their primary means of communication. If an in-person visit is needed, the following will apply:

  • Visitation hours are from 11 AM - 8 PM
  • Undergo temperature and symptom screening when entering the building
  • Be in good health and free of any COVID-19 related symptoms
  • Maintain 6 feet of physical distance in all areas, including the patient’s room
  • Perform hand hygiene when entering/exiting the building and patient room, and as needed
  • Wear a face mask at all times
  • Stay in the patient’s room while in the unit; please limit walking in hallways
  • Limit the frequency of entering and exiting the building
  • Cooperate with directions of clinical staff

Inpatient area guidelines

COVID-19 patients: No visitors at this time

Intensive Care Units: One healthy visitor per day

Medical surgical and telemetry units: One healthy visitor per day

Adult chemotherapy and cancer unit: No visitors at this time

Labor and delivery: Please click here to see current policy.

Pediatrics: One set of parents/guardians

Geropsychiatry: No visitors at this time

Emergency department: No visitors at this time except parents/guardian of pediatric patients

Procedural Areas: One healthy visitor prepared to assist patient during treatment

Same day surgery: One healthy visitor

General exceptions

Patients who are confused, patient receiving a critical diagnosis, imminent death of patient, patient being discharged where the patient needs support with discharge instructions; patients with physical or mental disabilities, including those who are deaf, hard of hearing, or blind.

  • Visitors must be 18 years or older and be immediate family (or powers of attorney, guardians, or patient representative).
  • Visitors must always remain in the patient’s room and not gather in common areas. Visitors will be asked to return home if they exhibit symptoms of respiratory infection (fever, runny nose, cough, shortness of breath) or do not comply with the above policy.
  • Family members or friends of any approved visitors will not be permitted to enter the facility or wait in lobbies or common areas, including any/all areas of the hospital – lobbies, waiting areas, common spaces, chapels, cafeteria, food court, bank, and/or any other area within the care location.
  • We continue to monitor the risk of COVID-19 closely and will adjust visitor restrictions, as necessary. We appreciate your help in keeping our patients and employees safe.
  • Please contact our Office of Patient Experience (517) 975-7403 with any questions.

Keeping our patients and employees safe during COVID-19

We have steadfastly continued to provide life-saving care throughout the onset of coronavirus and are determined to meet the health care needs of the communities we serve into the future.

Learn about the measures we're taking to help keep patients and employees safe during these unprecedented times.

McLaren Health Care | Safe Care