McLaren Northern Michigan
Patient And Visitor Information

Restricted Visiting Hours

In order to protect the health of our communities McLaren Northern Michigan is implementing the following visitor guidelines in accordance with the recommendations from the Centers for Disease Control and Prevention (CDC) and per the Governor’s Executive Order.

CAMPUS ACCESS POINTS FOR PATIENTS & VISITORS

The points of access to the Petoskey and Cheboygan Campus’ will be modified as listed below. Patients seeking care and the visitors accompanying them are asked to use the appropriate entrance as outlined below.

CHEBOYGAN CAMPUS

  • Emergency Department Entrance – Patients seeking care in the Emergency Department, Imaging Department, Sleep Center, and Surgical Department.
  • Medical Office Building Entrance –Lab, Physician Office Appointments, Cardiac Rehabilitation, Outpatient Physical, Occupational, and Speech Therapy.

PETOSKEY CAMPUS

  • Emergency Department Entrance – only for Emergency Department patients and visitors.
  • Main Hospital Entrance – Imaging, Endoscopy, Cath Lab, Surgery, Inpatient Visitors, and Radiation Therapy, Acute Rehabilitation.
  • Medical Office Building Entrance – Lab and Physician Office Visits, oncology patients.

VISITOR SCREENING GUIDELINES

It is important for patients to have access to their loved ones while receiving care at our hospital. If possible and practical, patients and their families will be asked to consider communication through phone and video chat. If the patient does not have a phone or option for video chat, an iPad is available on each unit to enable patients to connect to their loved ones via a virtual visit.

For those visitors accompanying a patient or entering the campus to see a patient, use the following guidelines:

  • All visitors entering a McLaren Northern Michigan campus will be screened for COVID-19 symptoms.
  • All visitors should be healthy and symptom free.
  • Visitors are required wear a face mask for the duration of their visit. If they have one of their own they should use it. If they do not have one, a face mask will be provided.
  • No visitors under the age of 18 are permitted unless they are parents of a pediatric patient.

VISITOR RESTRICTIONS (BASED ON LOCATION AND UNIT)

Visitors must be 18 years or older

OUTPATIENT CLINIC

Physician Office Visits
Laboratory / Lab Drawing Station
Non-physician Appointments

  • Only 1 healthy adult visitor when needed for physical or emotional support.
  • 1 healthy adult support person for OB appointments.

 

SURGICAL / PROCEDURAL

Endoscopy
Imaging / Interventional Radiology
Surgery
Cath Lab
Radiation Therapy

  • No visitors until time of discharge. 1 healthy adult visitor is allowed when needed for discharge instructions. An employee will take the visitor’s phone number to call with any updates and if needed at time of discharge.

EMERGENCY DEPARTMENT

Petoskey and Cheboygan Emergency Department

  • Only 1 healthy adult visitor when needed for physical or emotional support.

 

INPATIENT UNITS – Visiting hours 10 am - 6 pm daily

COVID / Respiratory Recovery Unit

  • No visitors


Intensive Care Unit (ICU)

  • Up to 2 Healthy Adult Visitors per day for up to 2 hours during visiting hour. Both visitors can be present at same time due to single patient rooms.


Acute Rehabilitation Unit
Cardiovascular Unit (CVU)
2 North
2 South
Level 3

  • Up to 2 Healthy Adult Visitors Per Day; 1 visitor at a time in room during visiting hours and 1 at time of discharge to assist with discharge education if needed. Visitors may choose to leave for a period of time and return later in the day during visitor hours.


Pediatrics
Obstetrics

  • 2 Healthy Adult Visitors per day

 

OTHER

End-of-life / Hospice Hospitalized Patients

  • No more than 2 healthy adult visitors at a time

No minors Under 16 years

  • Both parents/legal guardians allowed

VISITOR RESTRICTION GUIDELINES

  • Visitors must remain in the patient’s room and not gather in common areas such as waiting rooms.
  • Cafeteria is closed to visitors. Food can be ordered from the room for visitors if needed.
  • Visitors will be asked to return home if they exhibit symptoms or respiratory infection (fever, runny nose, cough, shortness of breath) or do not comply with the above policy.

We continue to monitor the risk of COVID-19 closely and will adjust visitor practices, as necessary to ensure the communities safety. We appreciate your help in keeping our patients and employees safe.

 

Parking and Directions

Parking Cost

Parking at McLaren Northern Michigan is free.

Patient Drop-off Locations

There are patient drop-off locations at the Emergency Department, Main Entrance, and Medical Office Building.

Valet Service

We offer a free Valet service at the Main Entrance Monday: 8:00 am - 5:00 pm; Tuesday - Friday: 7:00 am - 5:00 pm

Keeping our patients and employees safe during COVID-19

We have steadfastly continued to provide life-saving care throughout the onset of coronavirus and are determined to meet the health care needs of the communities we serve into the future.

Learn about the measures we're taking to help keep patients and employees safe during these unprecedented times.

McLaren Health Care | Safe Care