McLaren Northern Michigan
Quality Care

Quality Awards

Points of Distinction Quality

2019 Awards

gold plus accreditation

Get With The Guidelines - Stroke Gold Plus Quality Achievement Award and Target: StrokeSM Elite Plus Award

The award is the highest achievement in stroke care and recognizes the hospital’s commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence.

aacvor recertification

Re-Certification by The American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR)

McLaren Northern Michigan is pleased to announce the re-certification of the Petoskey and Cheboygan cardiovascular rehabilitation program by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). McLaren Northern Michigan was recognized for its commitment to improving quality of life by enhancing standards of care.

5-Star CMS Nursing Home Rating

Boulder Park Terrace Receives 5-Star CMS Nursing Home Rating

Boulder Park Terrace has received a 5-Star Nursing Home Rating by the Centers for Medicare and Medicaid Services (CMS). CMS rates nursing homes based on quality measures, staffing levels, and health inspection results. Boulder Park Terrace has received the 5-star designation consistently since 2011.

5-Star Hospital Rating

McLaren Northern Michigan Awarded 5-Star CMS Hospital Rating.

The Centers for Medicare and Medicaid Services (CMS) awarded McLaren Northern Michigan a 5-star hospital rating, the highest rating possible for quality and safety. McLaren Northern Michigan has received a 5-star rating consecutively since the first hospital Star Ratings began in 2016.

Awarded Advanced Certification for Primary Stroke Centers

Awarded Advanced Certification for Primary Stroke Centers

McLaren Northern Michigan is proud to have earned The Joint Commission’s Gold Seal of Approval® and the American Heart Association/American Stroke Association’s Heart-Check mark for Advanced Certification for Primary Stroke Centers. The Gold Seal of Approval® and the Heart-Check mark represent symbols of quality from their respective organizations.

Top Cardiovascular Hospital

50 Top Cardiovascular Hospital – 2nd Year in a Row

McLaren Northern Michigan was named one of the nation’s 50 Top Cardiovascular Hospitals of 2019 by IBM Watson Health. This is the second year in a row, and third time overall. The study uses performance metrics to identify the highest performing cardiovascular service lines in the nation. Top 50 Hospitals excel in clinical outcomes for heart attack and heart failure treatments, as well as coronary bypass and angioplasty surgeries.

Boulder Park Terrace

Boulder Park Terrace Receives Best Nursing Home

Boulder Park Terrace was named a Best Nursing Home by U.S. News and World Report. It also received "high performing" ratings for both overall and short-stay rehabilitation categories.

The U.S. News Overall Ratings give nursing homes a rating from High Performing to Poor. Evaluations look at both long-term chronic care and shorter term rehabilitation. The method to the ratings comes from the federal Nursing Home Compare program, and incorporate the nurse staffing, health inspection, and quality measures star ratings

5-Star CMS Dialysis Center

5-Star CMS Dialysis Center

The Everett Kircher Dialysis Area at the John & Marnie Demmer Wellness Pavilion and Dialysis Center of McLaren Northern Michigan received a 5-Star Rating from the Centers of Medicare and Medicaid Services. Ratings are based on for key sources including: Medicare claims, data dialysis centers report to Medicare, data dialysis centers report to Centers for Disease Control, and a survey of patients' experiences.

Blue Distinction Center+ for Cardiac Care

Blue Distinction Center+ for Cardiac Care

Blue Cross Blue Shield Association of Michigan awarded McLaren Northern Michigan as a Blue Distinction Center+ for Cardiac Care, a 3-year designation. This achievement is given to hospitals that demonstrate more affordable care in addition to quality care, treatment expertise, and better overall patient results.

Nurse Residency Program Accreditation

McLaren Northern Michigan is pleased to announce that its Nurse Residency Program has achieved Transition to Practice Accreditation with Distinction, the highest recognition awarded by the American Nurses Credentialing Center (ANCC). ANCC Practice Transition Accreditation validates hospital residency or fellowship programs that transition registered nurses (RNs) and advanced practice registered nurses (APRNs) into new practice settings that meet rigorous, evidence-based standards for quality and excellence.

Gaylord and Cheboygan Sleep Centers Receive Accreditation

McLaren Northern Michigan Sleep Centers of Gaylord and Cheboygan received another 5-year accreditation by the American Academy of Sleep Medicine. Accreditation assures patients the highest possible standard of care for all sleep disorders. At McLaren Northern Michigan Sleep Centers, all studies are reviewed by a board certified sleep physician and knowledgeable registered sleep technologists.

2018 Awards

Top 10 Hospital Orthopedics 2018

Top 10 Michigan Hospital

McLaren Northern Michigan is a top 10 Michigan hospital according to U.S. News & World Report. McLaren Northern Michigan rated as High Performing in seven procedures/conditions including Abdominal Aortic Aneurysm Repair, Aortic Valve Surgery, Colon Cancer Surgery, Heart Bypass Surgery, Heart Failure, Hip Replacement, and Knee Replacement.

Corazone Accreditation 2018 logo

Corazon Accreditated Cardiac Program

Corazon, Inc. has granted Catheterization Laboratory accreditation for the Percutaneous Coronary Intervention (PCI) with Open-heart Surgery (OHS) program to McLaren Northern Michigan. This testament that the program at McLaren Northern Michigan has met or exceeded the requirements established by the Michigan Department of Community Health (MI DCH), in accordance with Certificate of Need (CON) Review Standards for Cardiac Catheterization Services.

Best of the Northwest logo

McLaren Home Care & Hospice Receives Best Home Health Care Award

McLaren Home Care & Hospice was named “Best Home Health Care” in the 20167 Petoskey News-Review’s Best of the Northwest.

CMS Star Rating award logo

5-Star Nursing Home – Boulder Park Terrace

Boulder Park Terrace has been ranked as the 6th best nursing home facility in Michigan out of 444 facilities and received a 5-Star rating by the Centers for Medicare and Medicaid Services (CMS).

Gold Plus and Stroke Honor Roll Elite Plus Award

Get With the Guidelines - Gold Plus and Stroke Honor Roll Elite Plus Award

McLaren Northern Michigan received the American Heart Association and American Stroke Association Get With the Guidelines – Stroke Gold Plus Quality Achievement Award with Target Stroke Honor Roll Elite Plus recognition, the highest rating a facility can receive. The award demonstrates commitment to quality care and best treatment for stroke patients based on nationally recognized and research-based guidelines.

50 Top Cardiovascular Hospital Award

50 Top Cardiovascular Hospital

McLaren Northern Michigan was named one of the nation’s 50 Top Cardiovascular Hospitals of 2018 by IBM Watson Health. The study uses performance metrics to identify the highest perform¬ing cardiovascular service lines in the nation. Top 50 Hospitals excel in clinical outcomes for heart attack and heart failure treatments, as well as coronary bypass and angioplasty surgeries.

2017 Awards

Pioneers in Quality Award

Pioneers in Quality

The Joint Commission has recognized McLaren Northern Michigan as one of the 2017 Pioneers in Quality™ for its contributions to electronic clinical quality measure (eCQM) data for quality improvement in health care.

Recognized as a Blue Distinction Center for Maternity Care

Recognized as a Blue Distinction Center for Maternity Care

To help prospective parents find hospitals that deliver quality and affordable maternity care, the Blue Cross Blue Shield Association (BCBSA) evaluates hospitals on several quality measures, and awards top performers with the Blue Distinction Center for Maternity Care designation.

VitalCare Hospice Receives Award of Distinction

VitalCare Hospice Receives Award of Distinction

VitalCare Hospice of Little Traverse Bay received the Hospice CAHPS Award of Distinction from Fazzi Associates. Recipients of this award are proven leaders that excel in the caregiver experience, overall satisfaction, and are a national best practice agency.

America's Best Hospitals Award

Beacon Award for Excellence – Cardiovascular

Association of Critical Care Nurses, recognizes medical units that demonstrate exemplary levels of patient care, patient outcomes, and overall satisfaction.

America's Best Hospitals Award

VitalCare Receives Patient Satisfaction Award of Distinction

VitalCare Home Health, an affiliate of McLaren Northern Michigan, received the 2017 Fazzi Associates’ Home Health Care Consumer Assessment of Health Plans Study (HHCAHPS) Patient Satisfaction Award of Distinction. VitalCare demonstrated superior performance in overall patient satisfaction and likelihood of recommending to others, which placed them in the top 25 percent of the Fazzi’s National Patient Satisfaction database in 2016.

America's Best Hospitals Award

America's Best Hospitals

McLaren Northern Michigan was listed among America’s Best Hospitals in US News & World Report for recognition by the American Heart Association and American Stroke Association for high commitment to following guidelines shown to improve patient outcomes.

Best in the Country Award

Mclaren Northern Michigan Ranked Among Best in the Country

McLaren Northern Michigan is only 1 of 13 hospitals in the entire country to receive all 3 of the following recognitions: 5-Star Rating from CMS, Magnet® designated hospital through (ANCC) for excellence in nursing, top 10 hospital in the state.

Top 10 award in Michigan

Top 10 Hospital in Michigan

Ranking for U.S. News & World Reports is based on careful analysis of patient outcomes and care-related factors, such as patient safety and nurse staffing, from nearly 5,000 hospitals nationwide. Each hospital was evaluated and rated in nine specific procedures and conditions. McLaren Northern Michigan was rated as High Performing in seven including Abdominal Aortic Aneurysm Repair, Chronic Obstructive Pulmonary Disease (COPD), Colon Cancer Surgery, Heart Bypass Surgery, Heart Failure, Hip Replacement, and Knee Replacement. 

CMS award

Highest National Ratings by Centers for Medicare and Medicaid Services

McLaren Northern Michigan received a 5-Star Rating for quality and safety by the Centers for Medicare and Medicaid. A 5-Star rating puts McLaren Northern Michigan in the top 2.2% of hospitals in the country, and the only one in northern Michigan to receive the highest rating.

Best Home Health Care Award

Best Home Health Care Award

VitalCare Home Health of McLaren Northern Michigan earned a 4- out of 5-star rating from Medicare, ranking them as the best Home Health provider in northern Michigan.

Stryker healthy hospital gold award

Stryker Healthy Hospital Gold Award

McLaren Northern Michigan is proud to announce receiving the Stryker Healthy Hospital Gold Award. This award is reserved for hospitals with outstanding performance in environmental sustainability and improvement in overall hospital quality through medical device remanufacturing and reprocessing. McLaren Northern Michigan avoided 9,689 pounds of waste and saved over $250,000 in 2016.

 

get with the guidelines award

Receives Get With the Guidelines - Stroke Gold Plus Quality Achievement Award With Target: Stroke Honor Roll

McLaren Northern Michigan received the American Heart Association and American Stroke Association Get With the Guidelines – Stroke Gold Plus Quality Achievement Award with Target Stroke Honor Roll recognition. The award demonstrates commitment to quality care and best treatment for stroke patients based on nationally recognized and research-based guidelines. 

 

best home health care award

VitalCare Receives Best Home Health Care Award

VitalCare of McLaren Northern Michigan was named “Best Home Health Care” in the 2016 Petoskey News Review’s Best of the Northwest.

 

joint commission award

Joint Commission's Gold Seal of Approval and American Heart Association/American Stroke Association's Heart-Check mark from Advanced Certification for Primary Stroke Centers.

McLaren Northern Michigan announced that it has earned The Joint Commission’s Gold Seal of Approval® and the American Heart Association/American Stroke Association’s Heart-Check mark for Advanced Certification for Primary Stroke Centers. The Gold Seal of Approval® and the Heart-Check mark represent symbols of quality from their respective organizations.

 

CMS award

Boulder Park Terrace Receives 5-Star Rating

Boulder Park Terrace, an affiliate of McLaren Northern Michigan, has received an overall 5-Star Nursing Home Quality Rating from the Centers for Medicare and Medicaid Services (CMS). Nursing homes are rated in three different categories including health inspection, staffing, and quality measures, and then given an overall rating.

2016 Awards

get with the guidelines award

Get With the Guidelines - Gold Plus and Stroke Honor Roll Elite Plus Award

McLaren Northern Michigan received the American Heart Association and American Stroke Association Get With the Guidelines – Stroke Gold Plus Quality Achievement Award with Target Stroke Honor Roll Elite Plus recognition, the highest rating a facility can receive. The award demonstrates commitment to quality care and best treatment for stroke patients based on nationally recognized and research-based guidelines.

 

armstrong institute award

Certificate of Recognition - Comprehensive Unit-based Safety Program for Mechanically Ventilated Patients

Johns Hopkins Armstrong Institute for Patient Safety and Quality presented a Certificate of Recognition for the Comprehensive Unit-based Safety Program (CUSP) for Mechanically Ventilated Patients to McLaren Northern Michigan ICU. In recognition for commitment to improving patient safety and quality while decreasing the incidence of ventilator-associated events
ABRET award

EEG Lab Re-certified

McLaren Northern Michigan Electroencephalogram (EEG) Laboratory in Petoskey was awarded a five-year re-accreditation by the Laboratory Accreditation Board of the American Board of Registration of Electroencephalographic and Evoked Potential Technologists (ABRET).

CMS award

Highest National Rating by Centers for Medicare and Medicaid Services

McLaren Northern Michigan received a 5-Star Rating for quality and safety by the Centers for Medicare and Medicaid. A 5-Star rating puts McLaren Northern Michigan in the top 2.2% of hospitals in the country, and the only one in northern Michigan to receive the highest rating.

quality oncology practice initiative award

Nationally Recognized by the Quality Oncology Practice Initiative

Karmanos Cancer Institute of McLaren Northern Michigan received a 3-year reaccreditation by the Quality Oncology Practice Initiative (QOPI) Certification Program, reflecting a commitment to quality cancer care including treatment planning, staff training and education, chemotherapy orders and drug preparation, patient consent and education, safe chemotherapy administration, and monitoring and assessment of patient well-being.

National Association of Health Unit Coordinators Institutional Provider of the Year

National Association of Health Unit Coordinators Institutional Provider of the Year

McLaren Northern Michigan received the Institutional Provider of the Year from the National Association of Health Unit Coordinators. This award is given to an organization that provides support to the Health Unit Coordinators through continuing education, attending conferences, and Magnet status.

Lowest Readmission Rate After Heart Failure

2nd in Nation for Lowest Readmission Rate After Heart Failure

Centers for Medicare and Medicaid ranked McLaren Northern Michigan as 2nd in the nation for lowest readmission rate after heart failure.

Air Quality Award

Air Quality Award

The National Air Filtration Association awarded McLaren Northern Michigan with the 2016 Clean Air Award. This award demonstrated outstanding efforts in maintaining a clean and healthy indoor work environment.
Boulder Park Terrace Received 5-Star Rating

Boulder Park Terrace Received 5-Star Rating

Boulder Park Terrace, an affiliate of McLaren Northern Michigan, has received an overall 5-Star Nursing Home Quality Rating from the Centers for Medicare and Medicaid Services (CMS). Nursing homes are rated in three different categories including health inspection, staffing, and quality measures, and then given an overall rating.
American Association of Cardiovascular and Pulmonology Rehabilitation award

Cardiovascular Rehabilitation Program Certified by Industry Leader

Three-year certification by the American Association of Cardiovascular and Pulmonology Rehabilitation, signifying our organization as a leader in the field of cardiovascular and pulmonary rehabilitation, offering the most advanced practices available.
 Top Ten Hospital in Michigan

Top Ten Hospital in Michigan

U.S. News & World Report has named McLaren Northern Michigan as one of the top ten hospitals in Michigan out of nearly 170! We rated as high performers in adult urology specialty services, as well as abdominal aortic aneurysm repair, chronic obstructive pulmonary disease, colon cancer surgery, heart failure, hip replacement, and knee replacement. 

The Centers for Medicare and Medicaid Services award

7th in Country for Lowest Readmission After Heart Attack

The Centers for Medicare and Medicaid Services ranked McLaren Northern Michigan as the 7th best hospital in the country for lowest 30-day readmission rate following a heart attack. 
ACR Accreditation

Karmanos Cancer Institute Earned ACR Accreditation

The Karmanos Cancer Institute at McLaren Northern Michigan recently earned a three-year accreditation in radiation oncology from the American College of Radiology (ACR). The ACR accreditation represents the highest level of quality and patient safety. Facility staff, equipment , treatment-planning, and treatment records are assessed through a third-party impartial peer review. An additional evaluation was performed on all patient-safety policies and quality control. 

2015 Awards

ANCC Magnet Recognition

ANCC Magnet Recognition

McLaren Northern Michigan achieved Magnet (register mark) status in 2011, with Magnet Re-Designation in December of 2015, placing it among only 7 percent of hospitals throughout the country. The Magnet Program, developed by the American Nurses Credentialing Center, recognizes health care organizations that provide nursing excellence, quality patient care, and innovations in professional nursing practice.
U.S. News & World Report Best Nursing Home

U.S. News & World Report Best Nursing Home

An affiliate of McLaren Northern Michigan, Boulder Park Terrace in Charlevoix has received the highest possible overall rating of five stars in U.S. News & World Report's sixth annual Best Nursing Homes. The rating places Boulder Park Terrace among the nation's best nursing homes. Visit usnews.com/best-nursing-homes for more information.
Perfect Inspection From NRC

Receives Perfect Inspection From NRC

Karmanos Cancer Institute at McLaren Northern Michigan was given a perfect inspection score from the U.S. Nuclear Regulatory Commission (NRC). The NRC audit ensures all equipment and tools are being maintained, that the organization is adhering to all rules and regulations required for certification and that all team members are providing the safest environment possible for their patients.
Nuclear Cardiology Accreditation by the IAC

Obtains Nuclear Cardiology Accreditation by the IAC

Michigan Heart and Vascular Specialists (MHVS) of McLaren Northern Michigan was granted a three-year term of accreditation in Nuclear Cardiology by the Intersocietal Accreditation Commission (IAC) for Petoskey, Gaylord, and Rogers City clinics. Accreditation includes a review of operational and technical components by an IAC panel of experts. MHVS has been accredited since 2003.
Best Hospital Award

Receives Best Hospital Award

McLaren Northern Michigan was named “Best Hospital” in the 2015 Petoskey News Review’s Best of the Northwest. 
Home Care Recognition

Home Care Recognition

 VitalCare, a home health and hospice affiliate of McLaren Northern Michigan, is recognized as being in the top 25% for Patient Satisfaction by Fazzi Associates, which surveys patient experiences with home health care as part of the national Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS).
Get With the Guidelines award

Get With the Guidelines - Gold Plus and Target Stroke Honor Roll Elite Plus

 McLaren Northern Michigan has received the American Heart Association and American Stroke Association Get With the Guidelines – Stroke Gold Plus Quality Achievement Award with Target of Stroke Honor Roll Elite Plus recognition.The award demonstrates McLaren Northern Michigan’s commitment to quality care and best treatment for stroke patients based on nationally recognized and research-based guidelines.
ACHE Service Award

President & CEO Receives ACHE Service Award

David M. Zechman, President and CEO of McLaren Northern Michigan, has received the American College of Healthcare Executives (ACHE) Service Award. ACHE members are awarded based on the level of commitment to volunteer service to the healthcare management profession and ACHE association. 
Get With the Guidelines award

Get With the Guidelines - Resuscitation Silver Award

McLaren Northern Michigan receives the Get With the Guidelines - Resuscitation Silver Award for implementing specific quality measures outlines by the American Heart Association for the treatment of patients who suffer cardiac arrests in the hospital. (Received April 2015)
Society of Thoracic Surgeons award

Society of Thoracic Surgeons (STS) Two Years With Highest Rating for Heart Bypass Surgery

McLaren Northern Michigan earned to highest quality rating for heart bypass surgery for two years, as determined by STS. Of the more than 700 U.S. hospitals that were part of the study, McLaren Northern Michigan performed significantly higher than the mean score, placing it among the top 15% nationwide. Comparisons include quality, complications, pre- and post-operative medication administration, and outcomes.