Quality McLaren Port Huron

Quality Care at McLaren Port Huron

McLaren Port Huron continues to earn recognition and awards both nationally and on a state level for providing exceptional patient experiences and very good care. We believe it is important to monitor the quality of care that we provide to you. Evaluating our performance helps us to improve the way that we deliver care. We look at quality from several points of view.

Clinical Quality

At McLaren Port Huron we are constantly seeking to improve the quality of the services we provide to our patients. Quality measures have been provided for each of the topics to the right. In addition, you will find information about the sources used to establish each quality measure. This information is provided to assist you in assessing the ability of our organization to provide quality health care for you and/or your family members.

Quality measures, also referred to as quality indicators, can be used to report how well an organization provides care for patients undergoing certain procedures and/or for patients with particular medical conditions.

Quality measures assess aspects of healthcare structure (such as types and availability of services), outcomes (such as infection rates, mortality, length of stay), or processes (such as giving antibiotics prior to and after certain surgical procedures). Quality measures can have applications for measuring performance of hospitals, health professionals, and physicians.

Research was conducted to determine the established or emerging quality measures for the procedures and medical conditions listed to the far right. For each procedure or medical condition, published standards have been identified. These quality statements provide relevant information needed to help you make more informed decisions about your healthcare.

Patient Safety

McLaren Port Huron is dedicated in its quest to provide safety practices that are second to none for patients, their families and staff members. To achieve this goal, we work closely with national, state and local regulatory agencies to ensure we adhere to the highest standards when it comes to patient, medication and environmental safety.

McLaren Port Huron is committed to achieving the National Patient Safety Goals as set by the Joint Commission on the Accreditation of Healthcare Organizations

Service Excellence

Service Excellence is a top priority at McLaren Port Huron. As the hospital of choice in St. Clair County*, we take great pride in doing things well. In fact, we are committed to a path of leading the nation in both customer service and clinical quality.

"It's OUR Hospital. Making Every Moment Matter." Our employees developed this statement to live by to represent our sense of ownership and pride in McLaren Port Huron. It also portrays our commitment to deliver exceptional customer service by making each and every moment a positive one for our patients, their families and their friends.

Our Values aren't just words. We live by them every day:

Our Values


Expressing genuine care and concern


Creating exceptional experiences and results


Practicing personal honesty that creates trust

*According to recent market share data.

Websites Providing Clinical Outcome Data

The sites listed below publish statistics related to the clinical outcomes of patients treated for certain conditions at McLaren Port Huron. Each website has an area explaining how the data is measured, for example, whether all patients with a certain illness are included in the data or just patients with Medicare or Medicaid. It also explains the age of the data. You can always call us if you have any questions.



Joint Commission on the Accreditation of Healthcare Organizations Quality Check

Federal Government Sponsored website with healthcare related information

Leapfrog Groups information on hospital quality and patient safety