Feedback and Recognition
We value your input in helping us provide the best care possible. Make sure to complete the HCAHPS survey you receive in the mail. We use the results to improve our care and reward our staff for excellent service.
If you have a concern or an idea of how we can improve our services, we ask that you let us know immediately. Please contact the patient experience manager at (810) 989-3828 or ask to speak with a supervisor or manager.
Patient Advocate
If you have concerns about the care you are receiving, please contact your patient representative at:
Frequently Asked Questions
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Patient Complaint
If you have concerns about the care you are receiving, please follow the steps referenced here.
Thank Our Staff
We think our nurses and care providers are the best and want to offer you the ability to e-mail a note of thanks. If you would like to thank someone who took care of you and/or a family member or friend, fill out our online form
Messages received will be shared with the honoree. We may also share your comments within our organization or externally. “Thank Your Nurse or Care Provider" is not confidential or secure, so please do not include information you do not want to be viewed by others.
Thank Your Doctor
We think our doctors are the best and want to offer you the ability to e-mail your McLaren Port Huron Doctor a note of thanks. If you would like to thank a doctor who took care of you and /or a family member or friend, just fill out our online form
Messages received will be shared with the doctor. "Thank a Doctor" is not confidential or secure, so please do not include information you do not want to be viewed by others.
Additional opportunities to honor your care provider
McLaren Port Huron Foundation has a
"Guardian Angel' program that allows patients and their families to express gratitude for the care they received at McLaren Port Huron.