At McLaren Greater Lansing, we believe every single person deserves exceptional quality outcomes, a healing environment and an empathetic and caring staff every instance they entrust us with their care.
Our patient’s safety and quality of care is the most important function in our hospital. This is why we live and breathe our philosophy—“Every Patient, Every Time.” This philosophy guides our decision-making as we relentlessly pursue initiatives to continuously improve safety and quality, customer service, and delivering care beyond care to our community.
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We understand the importance of having access and choices for the care you receive, and believe in being as informed as possible when making decisions for your health care providers. With that, nothing is more important than understanding your options, how safety, quality and customer service is measured, and having resources to make informed comparisons.
At McLaren Greater Lansing, our health care providers strive to exceed medicine's highest standards of care. We are constantly recognized for achieving exceptional patient outcomes. We hold numerous accreditations for following evidence-based standards of care. We've been acknowledged by local and national organizations for innovative and consistent care, click here to view all of our awards and recognitions.
Quality at McLaren Greater Lansing is not just a measurement, but a goal of continuous improvement. In addition to countless internal programs, McLaren Greater Lansing is also proud to participate in a number of collaborative quality initiatives dedicated to providing no less than exceptional safety, quality and service for every patient, every time.